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Jared Lawrence Location
United States
Jared Lawrence Work
Senior Vice President of Customer Operations and Digital Strategy, Chief Customer Officer @ (January 2022 - Present)
Founder and Executive Committee Chair @ Utilities United Against Scams (June 2016 - Present)
Board Member @ (August 2018 - Present)
Vice President of Revenue Services and Metering @ (February 2020 - January 2022)
Vice President of Customer Operations - Piedmont Natural Gas and Metering Services @ (September 2017 - February 2020)
Vice President, Revenue Services @ (November 2013 - September 2017)
Vice President, Customer Strategy and Innovation and GM - Customer Planning and Analytics @ (April 2010 - October 2013)
Vice President, Office of Nuclear Development @ (November 2008 - March 2010)
Director, Commercial Services @ (January 2006 - October 2008)
(various roles) @ (July 2002 - December 2005)
Member Board of Directors; Chair, Programs Committee @ (July 2012 - July 2018)
Jared Lawrence Education
Duke University - The Fuqua School of Business
Master of Business Administration (MBA)
2000-2002
The Johns Hopkins University
Bachelor of Science (BS) (Civil Engineering)
1992-1996
Jared Lawrence Skills
Energy and utilities
Strategic Planning
Analytics
Regulatory Strategy Development
Project Management
Business Strategy
Social Media
Energy
Utility Industry
Customer Satisfaction
Financial Analysis
Program Management
Accounting
Payments
Market Research
Demand Response
Business Process Improvement
Process Improvement
Regulatory Strategy
Strategy
Energy Policy
Research
Utility Regulation
Credit
Billing Process
Accounts Receivable
Management
Leadership
Power Meters
Call Center Administration
Customer Service Training
Revenue Cycle Management
Customer Service
Meters
Jared Lawrence Summary
Jared Lawrence, based in United States, is currently a Senior Vice President of Customer Operations and Digital Strategy, Chief Customer Officer at Eversource Energy. Jared Lawrence brings experience from previous roles at Utilities United Against Scams, CS Week and Duke Energy Corporation. Jared Lawrence holds a 2000 - 2002 Master of Business Administration (MBA) @ Duke University - The Fuqua School of Business. With a robust skill set that includes Energy and utilities, Strategic Planning, Analytics, Regulatory Strategy Development, Project Management and more. Jared Lawrence has 2 emails on RocketReach.
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