Jared Dalde Location
- Streamwood, IL, US
Jared Dalde Work
- 2015 - now Workforce Manager @
- 2012 - now Workforce Manager @ Sitel Philippines
- 2011 - 2012 Planning Manager @ United Overseas Bank
- 2003 - 2011 Workforce Supervisor @
Jared Dalde Education
- AMA University
Bachelor of Science (BS) (Industrial Engineering)
1999 - 2003 - Don Bosco Technical College, Mandaluyong
Vocational Diploma (Basic Electronics)
1995 - 1999
Jared Dalde Skills
- Workforce Management
- Call Centers
- Contact Centers
- Customer Experience
- Capacity Planning
- Outsourcing
- BPO
- Avaya
- Service Delivery
- Process Improvement
- Business Analysis
- Customer Satisfaction
- Sla
- IEX
- Avaya Technologies
- Vendor Management
- Performance Management
- Team Management
- Management
- Analytical Skills
- Customer Service
- Team Leadership
- Forecasting
- Project Management
Jared Dalde Summary
- Jared Dalde, based in Streamwood, IL, US, is currently a Workforce Manager at Sitel. Jared Dalde brings experience from previous roles at Sitel Philippines, United Overseas Bank and TELUS International Philippines. Jared Dalde holds a 1999 - 2003 Bachelor of Science (BS) in Industrial Engineering @ AMA University. With a robust skill set that includes Workforce Management, Call Centers, Contact Centers, Customer Experience, Capacity Planning and more. Jared Dalde has 3 emails and 2 mobile phone numbers on RocketReach.
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