Janice Jackson Email & Phone Number
ZHL Manager, Connections @ Zillow
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Janice Jackson Location
- Livonia, MI, US
Janice Jackson Work
- ZHL Manager, Connections @ (October 2024 - Present)
- Co-Chair Billow: Employee Resource Group @ (June 2023 - January 2026)
- Team Manager, Connections Experience @ (October 2020 - October 2024)
- Leadership Training Specialist @ (August 2018 - February 2020)
- Quality Manager @ (January 2015 - July 2018)
- Operations Manager @ (February 2011 - January 2015)
- Customer Service Supervisor @ (July 2010 - February 2011)
- Support Team Lead @ (June 2009 - July 2010)
- Customer Service Representative @ (March 2008 - June 2008)
- FOX 2 News Intern @ (January 2007 - January 2008)
Janice Jackson Education
- Grand Valley State University
Bachelor's degree (Communication and Media Studies)
2003-2007
Janice Jackson Skills
- Call Centers
- Customer Experience
- Training
- Team Building
- Customer Service
- Customer Satisfaction
- Customer Retention
- Team Leadership
- Team Management
- Management
- Account Management
- Workforce Management
- Sales
- Outsourcing
- Telecommunications
- Vendor Management
- BPO
- Call Center Development
- Direct Sales
- Sales Management
- Call Center
- Mentoring
- Coaching
- Leadership
- Process Improvement
- Six Sigma
- Customer Relationship Management Crm
- Green Belt
- Contact Centers
- Business Process Improvement
- Lean Six Sigma
- Recruiting
- Customer Relationship Management
Janice Jackson Summary
- Janice Jackson, based in Livonia, MI, US, is currently a ZHL Manager, Connections at Zillow. Janice Jackson brings experience from previous roles at Zillow, Zillow Group and Dialog Direct. Janice Jackson holds a 2003 - 2007 Bachelor's degree in Communication and Media Studies @ Grand Valley State University. With a robust skill set that includes Call Centers, Customer Experience, Training, Team Building, Customer Service and more. Janice Jackson has 3 emails and 2 mobile phone numbers on RocketReach.
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