Janet Jones Email & Phone Number
Senior Technical Support Specialist @ Omnito
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Janet Jones Location
- Fairport, NY, US
Janet Jones Work
- Senior Technical Support Specialist @ (January 2020 - Present)
- Universal Technician @ (June 2016 - July 2019)
- Technical Support Specialist @ Stream Global Services (November 2004 - August 2016)
Janet Jones Education
- SUNY Jefferson
Associate of Arts and Sciences (AAS) (Social Sciences)
2002-2005 - State University of New York College of Agriculture and Technology at Morrisville 1999-2002
Janet Jones Skills
- Analytics
- Application Support Services
- Avaya
- BPO
- CRM
- Call Center
- Call Centers
- Cloud Computing
- Computer Hardware
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Support
- Enterprise Software
- Force.com
- Help Desk Support
- Networking
- Outsourcing
- Product Support
- Professional Services
- SFDC
- SaaS
- Salesforce.com
- Salesforce.com Administration
- Salesforce.com Implementation
- Service Delivery
- Sla
- Team Management
- Technical Services
- Technical Support
- Troubleshooting
- Vendor Management
- Windows 7
- Workforce Management
Janet Jones Summary
- Janet Jones, based in Fairport, NY, US, is currently a Senior Technical Support Specialist at Omnito. Janet Jones brings experience from previous roles at Frontier Communications and Stream Global Services. Janet Jones holds a 2002 - 2005 Associate of Arts and Sciences (AAS) in Social Sciences @ SUNY Jefferson. With a robust skill set that includes Analytics, Application Support Services, Avaya, BPO, CRM and more. Janet Jones has 1 emails and 2 mobile phone numbers on RocketReach.
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