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Jan Patrick de Guzman Location
Quezon City, NCR, PH
Jan Patrick de Guzman Work
Sales Specialist @ (May 2024 - Present)
Team Manager @ (March 2021 - March 2024)
Subject Matter Expert @ (July 2020 - February 2021)
Customer Service Specialist @ (November 2019 - June 2020)
Teaching Associate @ (July 2019 - October 2019)
Technical Support Specialist @ (November 2018 - July 2019)
Travel Specialist @ (December 2017 - August 2018)
Customer Service Representative @ (November 2016 - April 2017)
Technical Support Specialist @ (February 2015 - September 2016)
Jan Patrick de Guzman Education
Polytechnic University of the Philippines
Bachelor of Arts - BA (English Language and Literature, General)
2016-2022
Jan Patrick de Guzman Skills
Solver
Service Quality
Dispute Resolution
Attitude Change
Analytical Skills
Phone Etiquette
Persuasion
Cold Calling
Telemarketing
Lead Generation
B2B Marketing Strategy
Sales
Sales Management
Sales Operations
Sales Presentations
Short Sales
Oral Communication
Team Motivation
Windows Server
Troubleshooting
Resolving Issues
Problem Solving
Operating Systems
Service-Level Agreements (SLA)
Service Levels
Outsourcing
Online Support
Key Performance Indicators
Easily Adaptable
Business Process Outsourcing (BPO)
Coaching & Mentoring
Team Leadership
Employee Engagement
Microsoft PowerPoint
Microsoft Word
English
Communication
Customer Service
Leadership
Teaching
Data Analysis
Quality Assurance
Job Coaching
Writing
Creative Writing
Editing
Root Cause Analysis
Canva
Jan Patrick de Guzman Summary
Jan Patrick de Guzman, based in Quezon City, NCR, PH, is currently a Sales Specialist at TELUS Digital. Jan Patrick de Guzman brings experience from previous roles at Alorica and Polytechnic University of the Philippines. Jan Patrick de Guzman holds a 2016 - 2022 Bachelor of Arts - BA in English Language and Literature, General @ Polytechnic University of the Philippines. With a robust skill set that includes Solver, Service Quality, Dispute Resolution, Attitude Change, Analytical Skills and more. Jan Patrick de Guzman has 2 emails on RocketReach.
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