Jan Lim Email & Phone Number
Team Manager @ Omnie Integrated Services Inc.
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Jan Lim Location
- Philippines
Jan Lim Work
- Team Manager @ (June 2021 - Present)
- Inbound Customer Service Representative @ (June 2018 - February 2021)
- Inbound Customer Service Representative @ Sutherland (March 2016 - August 2016)
- Customer Service Representative @ (September 2015 - January 2016)
- Claims Specialist @ NorthEast Solutions, Inc. (November 2014 - August 2015)
- Inbound Customer Service Representative @ Convergys (May 2012 - November 2012)
- Technical Support Representative @ Sutherland Global Services (December 2007 - November 2008)
Jan Lim Education
- Ateneo de Davao University
Bachelor's degree (Nursing Education)
2005-2013 - Ateneo de Davao University
Bachelor's degree (Computer Science)
1999-2004
Jan Lim Skills
- Gorgias
- Customer Service Operations
- Administrative Assistance
- Customer Service Management
- Customer Experience
- Email Management
- Slack
- Jira Service Desk
- Amazon Simple Notification Service (SNS)
- Klaviyo
- Magento
- Team Management
- Zendesk Customer Service Software
- Shopify
- Attention to Detail
- People Management
- Customer Escalation Management
- Client Relations
- Customer Support
- Customer Service
- Customer Retention
- Customer Relations
- Continuous Improvement
- At Multitasking
- Documentation
- Microsoft Office
- Proficient in the use of English and Filipino
- Problem Solving
- Technical Support
- Customer Satisfaction
- Management
- Microsoft Excel
- Team Leadership
- Customer Service Representatives
- Professional Phone Skills
- Clear Communications
- Interpersonal Skills
- Editing
Jan Lim Summary
- Jan Lim, based in Philippines, is currently a Team Manager at Omnie Integrated Services Inc.. Jan Lim brings experience from previous roles at VXI Global Solutions, LLC, Sutherland, Data Soft Logic Corporation and NorthEast Solutions, Inc.. Jan Lim holds a 2005 - 2013 Bachelor's degree in Nursing Education @ Ateneo de Davao University. With a robust skill set that includes Gorgias, Customer Service Operations, Administrative Assistance, Customer Service Management, Customer Experience and more. Jan Lim has 1 emails and 1 mobile phone numbers on RocketReach.
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Top Omnie Integrated Services Inc. Employees
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Team Manager
Philippines
Elizabeth Cuffe
Software and AI Implementation Lead
Toronto, ON, CA
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General Manager (GM)
Vancouver, BC, CA
Johnedel Bacus
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Brad Gutheridge
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Jordan Brown
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