2019 -2020 Customer Relations and Social Media Manager @
2016 -2018 Social media, FOS and executive complaints manager @
2012 -2016 Social Media Manager @
2011 -2012 Customer Journey Executive @
2011 -2011 Customer Service Senior Advisor @
2010 -2011 Retention Advisor @
Jamie Wicks Education
Concise Training
City & Guilds Level 3 (Social Media)
2014-2014
Bexhill College 2004-2006
Bexhill High School 1998-2003
Jamie Wicks Skills
Customer Experience
Customer Retention
Customer Service
Customer Journey Mapping
Insurance
General Insurance
Account Management
Financial Services
Call Centers
Brokers
Stakeholder Management
Underwriting
Team Leadership
Relationship Management
Leadership
Contact Centers
CRM
Management
Social Media
Social Networking
Customer Focus
Jamie Wicks Summary
Jamie Wicks, based in Bexhill, GB, is currently a Customer Change and Assurance Manager at Hastings Direct. Jamie Wicks brings experience from previous roles at Hastings Direct. Jamie Wicks holds a 2014 - 2014 City & Guilds Level 3 in Social Media @ Concise Training. With a robust skill set that includes Customer Experience, Customer Retention, Customer Service, Customer Journey Mapping, Insurance and more. Jamie Wicks has 2 emails and 1 mobile phone numbers on RocketReach.
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