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Jamie Wicks Location
Bexhill, GB
Jamie Wicks Work
Customer Change and Assurance Manager @ (January 2022 - Present)
Complaints Performance Manager @ (January 2020 - January 2022)
Customer Relations and Social Media Manager @ (January 2019 - January 2020)
Social media, FOS and executive complaints manager @ (July 2016 - December 2018)
Social Media Manager @ (January 2012 - June 2016)
Customer Journey Executive @ (May 2011 - January 2012)
Customer Service Senior Advisor @ (January 2011 - May 2011)
Retention Advisor @ (June 2010 - January 2011)
Jamie Wicks Education
Concise Training
City & Guilds Level 3 (Social Media)
2014-2014
Bexhill College 2004-2006
Bexhill High School 1998-2003
Jamie Wicks Skills
Customer Experience
Customer Retention
Customer Service
Customer Journey Mapping
Insurance
General Insurance
Account Management
Financial Services
Call Centers
Brokers
Stakeholder Management
Underwriting
Team Leadership
Relationship Management
Leadership
Contact Centers
CRM
Management
Social Media
Social Networking
Customer Focus
Jamie Wicks Summary
Jamie Wicks, based in Bexhill, GB, is currently a Customer Change and Assurance Manager at Hastings Direct. Jamie Wicks brings experience from previous roles at Hastings Direct. Jamie Wicks holds a 2014 - 2014 City & Guilds Level 3 in Social Media @ Concise Training. With a robust skill set that includes Customer Experience, Customer Retention, Customer Service, Customer Journey Mapping, Insurance and more. Jamie Wicks has 2 emails and 1 mobile phone numbers on RocketReach.
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