Jamie McLellan Email & Phone Number
Head of Customer Experience @ So Energy
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Jamie McLellan Location
- United Kingdom
Jamie McLellan Work
- Head of Customer Experience @ (December 2025 - Present)
- Head of Customer Experience and Improvement @ (August 2024 - December 2025)
- Head Of Customer Experience @ (October 2021 - August 2024)
- Head of Customer Experience @ (November 2019 - July 2021)
- Head of Customer Operations @ (January 2019 - November 2019)
- Head Of Customer Services @ (June 2017 - January 2019)
- Director, Customer Services @ (March 2016 - June 2017)
- Head of Customer Experience @ (March 2015 - March 2016)
- Head of Customer Support Services @ (April 2014 - March 2015)
- Customer Experience Director (International) @ (April 2010 - April 2014)
- Head of Contact Centre @ (September 2005 - April 2010)
- Customer Service Manager @ (January 2004 - September 2005)
- Customer Service Manager (MNP) @ (September 1996 - December 2003)
Jamie McLellan Education
- Kentwood School for Boys 1984-1989
Jamie McLellan Skills
- Customer Service
- Customer Retention
- Customer Experience
- Product Management
- Project Management
- Product Development
- Contact Centers
- Management
- Integration
- Analytics
- Project Planning
- CRM
- Team Management
- Call Centers
- Mobile Devices
- Team Leadership
- Customer Satisfaction
- Vendor Management
- Operations Management
- Telecommunications
- Process Improvement
- Account Management
- E-commerce
- Strategy
- Start-ups
- Quality Assurance
- Outsourcing
- Leadership
- Casino
- Cross-functional Team Leadership
- Change Management
- Troubleshooting
- B2B
- Business Development
- Coaching
- Forecasting
- Team Building
- Business Strategy
- Online Gaming
- Training
- Networking
- Customer Acquisition
- Sales
- Workforce Management
- Business Planning
- Performance Management
- Service Delivery
- Business Analysis
- Strategic Partnerships
- Business Process Improvement
- E Commerce
- Social Media
- Start Ups
- Microsoft Office
- Microsoft Word
- Marketing
- Cross Functional Team Leadership
- Customer Support
Jamie McLellan Summary
- Jamie McLellan, based in United Kingdom, is currently a Head of Customer Experience at So Energy. Jamie McLellan brings experience from previous roles at evoke, CyberSmart, Entain and Wifinity. Jamie McLellan holds a 1984 - 1989 Kentwood School for Boys. With a robust skill set that includes Customer Service, Customer Retention, Customer Experience, Product Management, Project Management and more. Jamie McLellan has 1 emails on RocketReach.
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Top So Energy Employees
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Fractional CTO
United Kingdom
Neil Slater
Head Of Trading
Manchester, GB
Pete Stapleton
Director Customer Operations
Leicester, GB
Monica Jaswal
Project Manager
London, England, GB
Jon Smith
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Jessica Jones
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United Kingdom
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