Jamie Field Email & Phone Number
Support Desk Manager @ TASK
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Jamie Field Location
- Frenchs Forest, NSW, AU
Jamie Field Work
- Support Desk Manager @ (September 2024 - Present)
- Product Support Manager @ (May 2020 - June 2024)
- Service Delivery Manager, APAC @ (March 2017 - March 2020)
- Customer Support Manager, APAC @ (May 2012 - March 2017)
- Customer Support Manager @ (February 2009 - May 2012)
- Customer Support Team Leader @ (August 2005 - February 2009)
- Applications Support and Senior Applications Support Consultant @ (August 1995 - August 2005)
Jamie Field Education
- Handsworth Grange School 1990-1994
Jamie Field Skills
- Active Listening
- Analytical Skills
- Business Process Improvement
- Change Management
- Communication
- Complaint Management
- Creative Problem Solving
- Customer Advocacy
- Customer Interaction
- Customer Journey Mapping
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Service Training
- Customer Support
- Feedback Management
- HP Quality Center
- IT Service Management
- ITIL
- ITIL Certified
- Incident Management
- Integration
- Knowledge Management
- Management
- Microsoft Office
- Microsoft SQL Server
- Organization Skills
- Presentations
- Problem Management
- Problem Solving
- Process Improvement Projects
- Project Management
- Requirements Analysis
- SQL
- Salesforce Lightning
- Service Delivery
- Service Delivery Management
- Service Desk Management
- Service-Level Agreements (SLA)
- Stakeholder Management
- Support Management
- Team Building
- Team Leadership
- Team Management
- Time Management
- Vendor Management
- Voice of the Customer
Jamie Field Summary
- Jamie Field, based in Frenchs Forest, NSW, AU, is currently a Support Desk Manager at TASK. Jamie Field brings experience from previous roles at ClickView and Tribal Group. Jamie Field holds a 1990 - 1994 Handsworth Grange School. With a robust skill set that includes Active Listening, Analytical Skills, Business Process Improvement, Change Management, Communication and more. Jamie Field has 1 mobile phone numbers on RocketReach.
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