Information Technology Service Desk Manager @ HMV (December 2018 - July 2022)
Desktop Support Services Senior Technician @ (March 2013 - December 2018)
Windows Infrastructure Analyst @ HMV (January 2011 - March 2013)
Service Desk Analyst @ HMV (November 2007 - January 2011)
Service Desk Analyst @ Waterstones (November 2006 - November 2007)
Service Desk Analyst @ (March 2004 - November 2006)
James Wardell Education
Park Hall School
I.T
1996-2003
James Wardell Skills
1st Line
2nd Line
3rd Line Support
AS400
Active Directory
Blackberry
Citrix
Citrix Metaframe
Computer Hardware
Customer Satisfaction
Customer Service
DHCP
DNS
Data Center
Dell PowerEdge Servers
Desktop Support
Group Policy
HP Proliant
Hardware
IBM iSeries
Infrastructure
Ironport
Mac OS
Management
McAfee
Microsoft Exchange
Microsoft Office
Microsoft Technologies
NetApp
Netbackup
Networking
Operating Systems
Problem Solving
Retail
Servers
Sla
Software Documentation
System Administration
Technical Support
Troubleshooting
VMware
VMware ESX
VMware Infrastructure
Virtualization
WAN
Windows
Windows 7
Windows Server
XP
ePolicy Orchestrator
James Wardell Summary
James Wardell, based in England, United Kingdom, is currently a Senior Network and Security Analyst at HMV. James Wardell brings experience from previous roles at HMV and Ocado Technology. James Wardell holds a 1996 - 2003 I.T @ Park Hall School. With a robust skill set that includes 1st Line, 2nd Line, 3rd Line Support, AS400, Active Directory and more. James Wardell has 1 emails on RocketReach.
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