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James Wardell Location
Longmont, CO, US
James Wardell Work
The Next Chapter @ (May 2024 - Present)
Technical Support Manager @ (November 2023 - May 2024)
VMware - Technical Support Manager @ VMware (November 2013 - November 2023)
Ricoh Corporation - Customer Support Manager @ Ricoh Production Print Solutions (September 2008 - November 2013)
IBM - Technical Services and Operations Manager @ (August 2001 - August 2008)
Service Planning and Technical Support Manager @ (January 1999 - July 2001)
Senior Service Planning Specialist @ (September 1996 - December 1998)
Field Services Manager @ (October 1994 - August 1996)
Customer Engineer @ (September 1991 - September 1994)
Senior Customer Service Coordinator @ (August 1978 - August 1991)
James Wardell Education
University of Colorado Boulder - Leeds School of Business
Certificate of Executive Management (Executive Management)
2001-2003
National American University
B.S (CUM LAUDE Business Administration)
1978-1981
United States Military Academy at West Point 1976-1978
James Wardell Skills
Program Management
Team Leadership
Process Improvement
Vendor Management
Service Management
Project Management
Service Delivery
Cross-functional Team Leadership
Change Management
Business Process Improvement
PMP
Troubleshooting
Team Building
Strategic Planning
IT Service Management
Operations Management
Business Analysis
Customer Service
Cloud Computing
Customer Satisfaction
Strategy
CRM
Management
Call Centers
Business Process
Training
Sales Operations
Contract Negotiation
Budgets
Analysis
Product Development
Supply Chain Management
Technology
Support
Cross Functional Team
Sales
Services
Escalation
Information Technology
Solutions
Manufacturing
Output
Leadership
Microsoft Office
Cross Functional Team Leadership
Technical Support
James Wardell Summary
James Wardell, based in Longmont, CO, US, is currently a The Next Chapter at Retirement Life. James Wardell brings experience from previous roles at Broadcom, VMware, Ricoh Production Print Solutions and IBM. James Wardell holds a 2001 - 2003 Certificate of Executive Management in Executive Management @ University of Colorado Boulder - Leeds School of Business. With a robust skill set that includes Program Management, Team Leadership, Process Improvement, Vendor Management, Service Management and more. James Wardell has 2 emails and 3 mobile phone numbers on RocketReach.
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