James Thomas Email & Phone Number
Customer Service Manager @ Virginia Green Lawn Care
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James Thomas Location
- Powhatan, VA, US
James Thomas Work
- Customer Service Manager @ (August 2024 - Present)
- Service Delivery Manager @ (March 2022 - August 2023)
- Director Of Strategic Partners Management @ (July 2020 - July 2021)
- Director Site Operations @ (February 2020 - May 2020)
- Regional Director @ (August 2017 - January 2020)
- Chief Revenue Officer @ (February 2016 - June 2017)
- Vice President, Business Development @ (April 2012 - January 2016)
- Vice President, Operations @ (January 2010 - April 2012)
- Assistant Vice President Operations @ (November 2006 - December 2009)
- Technical Support Manager @ (May 2004 - September 2006)
- Senior Operations Manager @ (March 1998 - April 2004)
James Thomas Education
- George Mason University
BA (Psychology)
James Thomas Skills
- BPO
- Business Analysis
- Business Development
- Business Process Improvement
- CRM
- Call Center
- Call Center Development
- Call Centers
- Change Management
- Coaching
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Relations
- Customer Retention
- Customer Service
- Employee Engagement
- Employee Relations
- Employee Training
- Executive Management
- Human Resources
- Leadership
- Leadership Development
- Management
- Mentoring
- Negotiation
- Networking
- Offshoring
- Onboarding
- Operations Management
- Outsourcing
- P&L Management
- Performance Management
- Process Improvement
- Program Management
- Project Management
- Recruiting
- Sales
- Sales Management
- Six Sigma
- Strategic Planning
- Strategy
- Talent Acquisition
- Team Building
- Team Leadership
- Team Management
- Time Management
- Training
- Vendor Management
- Workforce Management
- Troubleshooting
- Development
- Cross Functional Team Leadership
- Financial Services
- Risk Management
- Operations
James Thomas Summary
- James Thomas, based in Powhatan, VA, US, is currently a Customer Service Manager at Virginia Green. James Thomas brings experience from previous roles at Majorel North America, SimpliSafe, The Results Companies and Concentrix. James Thomas holds a BA in Psychology @ George Mason University. With a robust skill set that includes BPO, Business Analysis, Business Development, Business Process Improvement, CRM and more. James Thomas has 1 emails and 1 mobile phone numbers on RocketReach.
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Top Virginia Green Lawn Care Employees
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