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James Straub Location
Lockport, IL, US
James Straub Work
Senior Technical Manager @ (July 2024 - Present)
Technical Support Manager @ (April 2021 - Present)
Sr. Technical Support Engineer tier3 @ (January 2019 - April 2021)
Senior Technical Service Engineer @ (January 2014 - January 2019)
Cyber Network Transport @ (February 1998 - March 2018)
Technical Service Engineer Tier 3 @ (February 2006 - January 2014)
Central Office and Field Technician contracted to Verizon Business @ (July 2003 - February 2006)
Department Supervisor @ (January 1999 - January 2003)
James Straub Education
Joliet Junior College
Computer Science
1999-2001
Air Force Electronics Training Center
Graduate (Electrical, Electronic and Communications Engineering Technology/Technician)
1998-1999
James Straub Skills
Cisco Call Manager
Computer Hardware
Customer Engagement
Customer Satisfaction
Customer Service
Dark Fiber
Ethernet
Fiber Optic Cable
Fiber Optic Networks
Fiber Optics
Fusion Splicing
Hardware
IP
Information Security
Internet Protocol (IP)
Internet Protocol Suite (TCP/IP)
LAN-WAN
MPLS
Management
Microsoft Office
Military
Multiprotocol Label Switching (MPLS)
Network Administration
Network Design
Network Security
Network Troubleshooting
Optical Communications
Optical Transport Network (OTN)
Project Management
Project Planning
Remote Troubleshooting
Router Configuration
Routers
Routing Protocols
SDH
SGI Top Secret Approved
Support Services Management
Switches
Synchronous Digital Hierarchy (SDH)
TCP/IP
TDM
Team Leadership
Team Management
Technical Staff Management
Technical Support
Telecommunications
Test Equipment
Troubleshooting
Windows
James Straub Summary
James Straub, based in Lockport, IL, US, is currently a Senior Technical Manager at Infinera. James Straub brings experience from previous roles at Infinera, Coriant, Inc. and Air National Guard. James Straub holds a 1999 - 2001 Computer Science @ Joliet Junior College. With a robust skill set that includes Cisco Call Manager, Computer Hardware, Customer Engagement, Customer Satisfaction, Customer Service and more. James Straub has 1 emails and 1 mobile phone numbers on RocketReach.
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