James Spears Email & Phone Number
Customer Care Manager @ ApproveShield
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James Spears Location
- Dallas, TX, US
James Spears Work
- Customer Care Manager @ (February 2024 - Present)
- Quality Assurance Manager @ (February 2022 - February 2024)
- Call Center Operations Manager @ (March 2019 - January 2022)
- District Manager @ (February 2018 - March 2019)
- Call Center Program Manager @ (November 2016 - February 2018)
- Inside Sales Manager @ (July 2011 - November 2016)
- Training Supervisor @ Accelerated Communication Services (March 2009 - June 2011)
James Spears Education
- University of Pittsburgh
Bachelor's degree (Creative Writing)
2008-2011 - El Paso Community College
Associates (Mass Communication/Media Studies)
2006-2008
James Spears Skills
- Communication
- Call Management
- Call Center Development
- Call Center Administration
- Sales Management
- Lean Six Sigma
- Written Communication
- Creative Problem Solving
- Business Process Improvement
- Time Management
- Customer Experience
- Coaching
- Hiring
- Customer Service
- Problem Solving
- Leadership
- Sales
- People Management
- Team Building
- Servant Leadership
- Business Development
- Creative Writing
- Customer Relationship Management (CRM)
- Quality Management
- Recruiting
- Training & Development
- Operations Management
- Process Improvement
- Staffing Services
- Customer Retention
- Retail Operations
- Technical Support
- Sales & Marketing
- Cross Functional Team Building
- Culture Change
- Employee Relations
- Retention Management
- Interviewing
- Business Management
- Computer Literacy
- Collaborative Leadership
- Management
- Team Leadership
James Spears Summary
- James Spears, based in Dallas, TX, US, is currently a Customer Care Manager at ApproveShield. James Spears brings experience from previous roles at Priceline, Faneuil Inc, Speedway LLC and TLC Associates. James Spears holds a 2008 - 2011 Bachelor's degree in Creative Writing @ University of Pittsburgh. With a robust skill set that includes Communication, Call Management, Call Center Development, Call Center Administration, Sales Management and more. James Spears has 2 emails and 1 mobile phone numbers on RocketReach.
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