James Spears Location
- Dallas, TX, US
James Spears Work
- 2024 -now Customer Care Manager @
- 2022 -2024 Quality Assurance Manager @
- 2019 -2022 Call Center Operations Manager @
- 2018 -2019 District Manager @
- 2016 -2018 Call Center Program Manager @
- 2011 -2016 Inside Sales Manager @
- 2009 -2011 Training Supervisor @ Accelerated Communication Services
James Spears Education
- University of Pittsburgh
Bachelor's degree (Creative Writing)
2008-2011 - El Paso Community College
Associates (Mass Communication/Media Studies)
2006-2008
James Spears Skills
- Communication
- Call Management
- Call Center Development
- Call Center Administration
- Sales Management
- Lean Six Sigma
- Written Communication
- Creative Problem Solving
- Business Process Improvement
- Time Management
- Customer Experience
- Coaching
- Hiring
- Customer Service
- Problem Solving
- Leadership
- Sales
- People Management
- Team Building
- Servant Leadership
- Business Development
- Creative Writing
- Customer Relationship Management (CRM)
- Quality Management
- Recruiting
- Training & Development
- Operations Management
- Process Improvement
- Staffing Services
- Customer Retention
- Retail Operations
- Technical Support
- Sales & Marketing
- Cross Functional Team Building
- Culture Change
- Employee Relations
- Retention Management
- Interviewing
- Business Management
- Computer Literacy
- Collaborative Leadership
- Management
- Team Leadership
James Spears Summary
- James Spears, based in Dallas, TX, US, is currently a Customer Care Manager at ApproveShield. James Spears brings experience from previous roles at Priceline, Faneuil Inc, Speedway LLC and TLC Associates. James Spears holds a 2008 - 2011 Bachelor's degree in Creative Writing @ University of Pittsburgh. With a robust skill set that includes Communication, Call Management, Call Center Development, Call Center Administration, Sales Management and more. James Spears has 2 emails and 1 mobile phone numbers on RocketReach.
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