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James Smiley Location
Houston, TX, US
James Smiley Work
Tier III SaaS Technical Support Analyst @ (January 2022 - Present)
Implementation Consultant @ (May 2021 - January 2022)
Application Engineer II @ (April 2017 - May 2021)
Helpdesk and IT Support Technician @ (September 2016 - March 2017)
Software Deployment Engineer @ (January 2015 - May 2016)
Remote Desktop Support Analyst @ (May 2014 - October 2014)
Field Deployment Manager @ (November 2011 - February 2014)
PC Tech @ (May 2011 - November 2011)
Help Desk Analyst (Microsoft Office 2007 Support Specialist) US Mint HQ in Washington, DC. @ (January 2010 - May 2011)
Help Desk Analyst @ (October 2009 - November 2009)
Microsoft Windows Guru @ (July 2009 - September 2009)
Microsoft Windows Guru @ (October 2008 - June 2009)
Microsoft Windows Guru @ (January 2007 - January 2008)
Sales and Leasing Consultant @ (May 2006 - October 2007)
Hardware Sales Associate and PC Tech @ (August 2003 - April 2006)
Engineering Lab Manager @ (May 2000 - August 2001)
PC Tech @ TechMart (January 1999 - January 2000)
James Smiley Education
Keller Graduate School of Management of DeVry University
MBA (Concentration: Information Security)
2011
DeVry University
B.S. (Technical Management)
2007
City Colleges of Chicago-Richard J Daley College
A.A.S (Computer Information Systems)
2002
James Smiley Skills
OS X
Consulting
Help Desk Support
Adobe Contribute
Windows
Sales
Software Updates
Microsoft Technologies
Consideration
Refreshes
Ibm Pc
Business Administration
Pontiac
Windows XP
Gmc
Windows 7
Texas
Management
PC
Science
Airlines
Introductory
Resume
Computer Information Systems
Maintenance And Repair
Technology Solutions
Mouse
Headsets
Information Systems
Bonita Springs
Defense
SharePoint
Public Speaking
Human Resources
IBM AIX
Active Top Secret Security Clearance
Networking
Troubleshooting
System
Automotive
Software Documentation
Atlanta
10K
Test Data
Engineering
Sold
Microsoft Office
Wireless Networking
Testing
Deloitte
Training
Customer Service
Printers
Solaris
Orlando
Buick
Scripting
Project Management
Private Sector
Talk
Microsoft
Fast Paced Environments
Chicago
Os/2
Hardware
Advertising Agency
Microsoft Office 97
Information Technology
Information Security
Achiever
Keyboards
Workstations
Yahoo
Retail
Computer Repair
Windows Mobile
Operating Systems
Applications
System Administration
Broadway
Technical Support
SQL
Unix
Data Migration
Servers
Demos
DHCP
Retail Sales
Computer Proficiency
Leasing
Technology Management
Active Directory
Computer Hardware
ITIL
Broadband
Software Installation
Army
History
Computer Maintenance
Gold
Government
Investments
Windows Vista
Windows NT
Mac
Network Communications
Showcase
Windows 3.X
Treasury
System Deployment
James Smiley Summary
James Smiley, based in Houston, TX, US, is currently a Tier III SaaS Technical Support Analyst at Oracle. James Smiley brings experience from previous roles at Hexagon PPM, PAS and Octia Corp. James Smiley holds a MBA in Concentration: Information Security @ Keller Graduate School of Management of DeVry University. With a robust skill set that includes OS X, Consulting, Help Desk Support, Adobe Contribute, Windows and more. James Smiley has 2 emails and 2 mobile phone numbers on RocketReach.
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