Associate's degree (Computer Systems Networking and Telecommunications)
2010-2011
ITT Technical Institute
AS (Associate of Science ()
2003-2005
James Scott Skills
Telecommunications
Avaya
Avaya PBX
H.323
VoIP
TCP/IP
PRI
T1
Communication Manager 5.2
Troubleshooting
Deployment
Call Center
Avaya CMS
CMS
Process Improvement
Vendor Relations
Customer Service
Strategic Planning
Mentoring
Technical Training
Computer Hardware
Team Leadership
Documentation
Problem Solving
Testing
System Administration
Integration
Team Building
Analysis
Microsoft Office
Visio
Change Management
Linux
Video Conferencing
Contact Center Call Flow Design
Call Centers
Telephony
Avaya IP Telephony
ITIL
Avaya Technologies
James Scott Summary
James Scott, based in Austin, TX, US, is currently a Avaya Software Engineer at Hayes. James Scott brings experience from previous roles at Avaya, CenturyLink, ADP and Dell. James Scott holds a 2010 - 2011 Associate's degree in Computer Systems Networking and Telecommunications @ Bellevue University. With a robust skill set that includes Telecommunications, Avaya, Avaya PBX, H.323, VoIP and more. James Scott has 3 emails and 3 mobile phone numbers on RocketReach.
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