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James Potts Location
Essexville, MI, US
James Potts Work
Supervisor of Tech and Safety Training @ (May 2019 - Present)
Supervisor, Regional Support Center @ (October 2017 - May 2019)
Dispatch Supervisor @ (March 2007 - October 2017)
Dispatch Lead @ (October 2006 - March 2007)
Dispatcher @ (May 2006 - October 2006)
HSD Specialist II @ (November 2003 - May 2006)
James Potts Education
Arapahoe Community College
Associate's degree (Applied Science in Broadband Technology and Communications)
2021
Davenport University 1999
James Potts Skills
Leadership
Customer Experience
Fiber Optics
Team Building
Cabling
MPLS
Cable Television
Call Center
VoIP
Broadband
Computer Network Operations
Customer Retention
Customer Satisfaction
Optical Fiber
Telecommunications
Troubleshooting
IP
Switches
Team Leadership
DOCSIS
Process Improvement
Workforce Management
Ethernet
Operations Management
T1
Program Management
Employee Relations
Training
Customer Service
Telephony
WAN
Budgets
HR Policies
Project Management
Coaching
Wireless
Call Centers
Lan Wan
Routers
Provisioning
Routing
James Potts Summary
James Potts, based in Essexville, MI, US, is currently a Supervisor of Tech and Safety Training at Spectrum. James Potts brings experience from previous roles at Charter Communications. James Potts holds a Associate's degree in Applied Science in Broadband Technology and Communications @ Arapahoe Community College. With a robust skill set that includes Leadership, Customer Experience, Fiber Optics, Team Building, Cabling and more. James Potts has 3 emails and 1 mobile phone numbers on RocketReach.
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