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James Nelson Location
Houston, TX, US
James Nelson Work
2026 -now Training | Organizational Development Leader @
2023 -now CEO and Founder @
2022 -2026 Maxwell Leadership @
2023 -2026 Executive Director of Operations @
2021 -2023 Director @
2018 -2021 Global Director of Inside Sales and Business Development @
2017 -2018 Regional Director - Southeast Region @
2017 -2017 Regional Sales Manager @
2015 -2016 Regional Sales Manager @
2014 -2015 Director Of Inside Sales and Customer Loyalty @
2013 -2014 Director Of Inside Sales @ Support Choice, Inc.
1996 -2011 Director Call Center Operations @
James Nelson Education
Strayer University
Master of Business Administration - MBA
2010-2011
Midwestern State University
BA (Marketing)
1989-1992
James Nelson Skills
Strategic Leadership
Cost Reduction Strategies
Leadership Development
Customer Loyalty Management
Problem Solving
Job Coaching
Call Center
Coaching
CRM
Customer Retention
Cross-functional Team Leadership
Wireless
Human Resources
Sales
Sales Operations
Customer Experience
Management
Technical Support
Telecommunications
Customer Satisfaction
Troubleshooting
Customer Service
Training
Performance Management
Leadership
Talent Management
Call Centers
Process Improvement
Vendor Management
Account Management
Project Planning
Strategic Planning
Team Leadership
Direct Sales
IT Sales
Strategic Sales
IT Solutions
Remote Troubleshooting
Help Desk Support
Sales Process
Strategic Partnerships
Team Building
Strategy
Contact Centers
Business Process Improvement
Wireless Technologies
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Cross Functional Team
Cross Functional Team Leadership
Customer Loyalty
Cost Reduction
See 26+See Less
Customer Relationship Management
James Nelson Summary
James Nelson, based in Houston, TX, US, is currently a Training | Organizational Development Leader at Office of Commissioner Rodney Ellis. James Nelson brings experience from previous roles at Global Leadership Solutions, LLC, Maxwell Leadership and Percepta. James Nelson holds a 2010 - 2011 Master of Business Administration - MBA @ Strayer University. With a robust skill set that includes Strategic Leadership, Cost Reduction Strategies, Leadership Development, Customer Loyalty Management, Problem Solving and more. James Nelson has 3 mobile phone numbers on RocketReach.
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