James Molony Email & Phone Number
Director IT Voice Communications @ Alorica
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James Molony Location
- United States
James Molony Work
- Director IT Voice Communications @ (July 2016 - Present)
- Director of Voice Communication @ (October 2013 - Present)
- Sr. Dir of Telecom @ Sykes Enterprises, Incorporated (April 1987 - September 2013)
- Applications Developer @ ICT Group (April 1987 - June 1996)
James Molony Education
- Fairleigh Dickinson University
(Electrical and Indsutrial Engineering)
1982-1987
James Molony Skills
- Telecommunications
- Avaya
- ACD
- VoIP
- Telephony
- Team Management
- Call Centers
- Vendor Management
- IVR
- Call Center
- Project Management
- Management
- Workforce Management
- Team Leadership
- Outsourcing
- IT Service Management
- Contact Centers
- CRM
- Customer Service
- BPO
- IT Operations
- Customer Experience
- Program Management
- CTI
- Process Improvement
- Aspect ACD
- Avaya Communication Manager
- Call Center Development
- Inbound Marketing
- WAN
- IT Management
- SIP
- Offshoring
- Pre-sales
- Wireless
- IP
- LAN-WAN
- MPLS
- Avaya IP Telephony
- SIP Trunking
- Network Design
- IT Strategy
- Incident Management
- Cross-functional Team Leadership
- Business Process
- ITIL
- Service Delivery
- Data Center
- Unified Communications
- Disaster Recovery
- Lan Wan
- Business Analysis
- Cross Functional Team
- SQL
- Voice Over
- Cross Functional Team Leadership
- Pre Sales
- Avaya Communication
James Molony Summary
- James Molony, based in United States, is currently a Director IT Voice Communications at Alorica. James Molony brings experience from previous roles at Expert Global Solutions, Sykes Enterprises, Incorporated and ICT Group. James Molony holds a 1982 - 1987 Fairleigh Dickinson University. With a robust skill set that includes Telecommunications, Avaya, ACD, VoIP, Telephony and more. James Molony has 4 emails and 2 mobile phone numbers on RocketReach.
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