James Hurst Email & Phone Number

Vice President Workforce Management @ eviCore healthcare

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James Hurst Location

Orlando, FL, US

James Hurst Work

2022 -now Vice President Workforce Management @
2019 -2022 Sr. Director, WFM Operations @
2016 -2019 Director, Workforce Management @
2012 -2014 Director Workforce Management Operations @
2012 -2014 Director WFM, Distribution Solutions BPO @ Optum
2011 -2012 Associate Director @
2006 -2011 Director, Workforce Management @
2003 -2004 CSO Manager Workforce Planning @
1998 -2003 Project Manager III @ WorldCom
1995 -1998 Systems and Procedures Analyst @

James Hurst Education

Texas Senior High School

James Hurst Skills

Call Centers
Workforce Management
Outsourcing
Contact Centers
Process Improvement
Forecasting
Leadership
Vendor Management
Strategic Planning
Team Building
CRM
Call Center
Microsoft Excel
Customer Satisfaction
PowerPoint
Budgets
Operations Management
Cross-functional Team Leadership
ccSigma
Project Management
Business Process Improvement
Customer Service
Change Management
Strategic Communications
Analysis
IEX
Management
Telecommunications
Service Delivery
Customer Experience
Aspect ACD
TotalView
IEX TotalView
Six Sigma
Human Resources
Excel
Organizational Structure
Internal Communications
Avaya Communication Manager
NICE Call Recording
Software Documentation
Yellow Belt
I3
Analytical Skills
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Smartsheet
4dx
Marketing
Cross Functional Team Leadership
Consulting
IOT
Talent Acquisition
Entrepreneurship
Temporary Placement
Security
Routers
Integration
IT Strategy
Aviation
Strategic Partnerships
Networking
Switches
Team Leadership
Strategy
Organizational Development
Temporary Staffing
Management Consulting
Microsoft Office
Managed Services
New Business Development
Transportation
Training
Enterprise Software
Printers
Contract Negotiation
Technical Recruiting
Information Technology
Peripherals
Business Development
Wireless Sensor Networks
CCNA
Big Data
Leadership Development
Network Administration
Microsoft Certified Professional
Servers
Cloud Computing
Personnel Management
Executive Management
Start Ups
Program Management
Professional Services
Business Strategy
SaaS
Recruiting
Customer Relationship Management

James Hurst Summary

James Hurst, based in Orlando, FL, US, is currently a Vice President Workforce Management at eviCore healthcare. James Hurst brings experience from previous roles at eviCore healthcare, Connextions (an Optum Company) and Optum. James Hurst holds a Texas Senior High School. With a robust skill set that includes Call Centers, Workforce Management, Outsourcing, Contact Centers, Process Improvement and more. James Hurst has 2 emails and 1 mobile phone numbers on RocketReach.