James Hurst Email & Phone Number

Vice President Workforce Management @ eviCore healthcare

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James Hurst Location

Orlando, FL, US

James Hurst Work

Vice President Workforce Management @ (May 2022 - Present)
Sr. Director, WFM Operations @ (June 2019 - May 2022)
Director, Workforce Management @ (March 2016 - June 2019)
Director Workforce Management Operations @ (October 2012 - July 2014)
Director WFM, Distribution Solutions BPO @ Optum (October 2012 - July 2014)
Associate Director @ (October 2011 - September 2012)
Director, Workforce Management @ (January 2006 - March 2011)
CSO Manager Workforce Planning @ (April 2003 - June 2004)
Project Manager III @ WorldCom (November 1998 - January 2003)
Systems and Procedures Analyst @ (August 1995 - November 1998)

James Hurst Education

Texas Senior High School

James Hurst Skills

4DX
Analysis
Analytical Skills
Aspect ACD
Avaya Communication Manager
Budgets
Business Process Improvement
CRM
Call Center
Call Centers
Change Management
Contact Centers
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Excel
Forecasting
Human Resources
I3
IEX
IEX TotalView
Internal Communications
Leadership
Management
Microsoft Excel
NICE Call Recording
Operations Management
Organizational Structure
Outsourcing
PowerPoint
Process Improvement
Project Management
Service Delivery
Six Sigma
Smartsheet
Software Documentation
Strategic Communications
Strategic Planning
Team Building
Telecommunications
TotalView
Vendor Management
Workforce Management
Yellow Belt
ccSigma
Customer Relationship Management Crm
Marketing
Cross Functional Team Leadership
Consulting
IOT
Talent Acquisition
Entrepreneurship
Temporary Placement
Security
Routers
Integration
IT Strategy
Aviation
Strategic Partnerships
Networking
Switches
Team Leadership
Strategy
Organizational Development
Temporary Staffing
Management Consulting
Microsoft Office
Managed Services
New Business Development
Transportation
Training
Enterprise Software
Printers
Contract Negotiation
Technical Recruiting
Information Technology
Peripherals
Business Development
Wireless Sensor Networks
CCNA
Big Data
Leadership Development
Network Administration
Microsoft Certified Professional
Servers
Cloud Computing
Personnel Management
Executive Management
Start Ups
Program Management
Professional Services
Business Strategy
SaaS
Recruiting
Customer Relationship Management

James Hurst Summary

James Hurst, based in Orlando, FL, US, is currently a Vice President Workforce Management at eviCore healthcare. James Hurst brings experience from previous roles at eviCore healthcare, Connextions (an Optum Company) and Optum. James Hurst holds a Texas Senior High School. With a robust skill set that includes 4DX, Analysis, Analytical Skills, Aspect ACD, Avaya Communication Manager and more. James Hurst has 2 emails and 1 mobile phone numbers on RocketReach.