James Houston Email & Phone Number

Head of Customer Success, APJ @ Boomi

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James Houston Location

Sydney, NSW, AU

James Houston Work

2024 -now Head of Customer Success, APJ @
2023 -now Founding Member @
2024 -2024 Head of Customer Success @
2022 -2023 Senior Director, Global Success Strategy and Transformation @
2020 -2022 RVP, Customer Success Management @
2019 -2020 Senior Director, Customer Success Management @
2018 -2019 Director, Customer Success Management @
2016 -2018 Customer Success Director @
2012 -2016 Strategy Director, Sales Development and Customer Experience @
2010 -2012 General Manager, Partners and Strategic Alliances @
2008 -2010 National Channel Sales Manager, SMB Division @
2006 -2008 National Sales Director @ Commander Australia
2006 -2008 National Sales Director @ Commander Australia
2004 -2006 National Dealer Sales Manager @ Hutchison
2004 -2006 National Dealer Sales Manager @ Hutchison
2004 -2006 National Partners and Alliances Sales Manager @
2004 -2006 National Partners and Alliances Sales Manager @

James Houston Education

UNSW
(B.A.) (Economics)
North Sydney Boys High School

James Houston Skills

Data Analysis
Customer Advocacy
Business Management
Change Management
Salesforce Marketing Cloud
Software Industry
Strategic Thinking
Client Relations
Contract Negotiation
Marketing Automation
Salesforce.com
Contact Centers
Customer Experience Management
Customer Engagement
Customer Service Management
Project Management
Account Planning
Business Relationship Management
Strategic Planning
Business Reviews
Channel
Customer Retention
Start-ups
Telecommunications
B2B
Budgets
Managed Services
CRM
Mobile Devices
Direct Marketing
Consulting
Strategy
Direct Sales
Unified Communications
Management
Account Management
Product Marketing
Sales Operations
Business Strategy
Program Management
Team Management
Service Delivery
Channel Partners
New Business Development
Negotiation
Business Development
Selling
Sales Management
Leadership
Solution Selling
Product Management
Customer Experience
Strategic Alliances
Strategic Partnerships
Marketing
Go-to-market Strategy
Sales Process
Telco
Customer Relationship Management (CRM)
Mobile Advertising
Ethernet
VAS
Channel Sales
Mobile Internet
Retail
Market Planning
Sales
Microsoft Office
Start Ups
Customer Relationship Management Crm
Go to Market Strategy
SQL
Marketing Strategy
Customer Service
.NET
Mobile Applications
Agile Methodologies
Web Development
Software Development
C#
Integration
ASP.NET
Web Applications
jQuery
AJAX
ASP.NET MVC
Visual Studio
Scrum
LINQ
Web Services
IIS
REST
T Sql
Microsoft SQL Server
XML
Databases
JavaScript
WCF
OOP
JSON
Test Driven Development
Agile Project Management
Git
Software Design
Software Project Management
HTML 5
SDLC
SOA
Virtualization
Android
Database Design
TFS
Information Architecture
Unit Testing
Application Architecture
Linux
Customer Relationship Management

James Houston Summary

James Houston, based in Sydney, NSW, AU, is currently a Head of Customer Success, APJ at Boomi. James Houston brings experience from previous roles at Customer Success Executive Circle, JobAdder and Salesforce. James Houston holds a (B.A.) in Economics @ UNSW. With a robust skill set that includes Data Analysis, Customer Advocacy, Business Management, Change Management, Salesforce Marketing Cloud and more. James Houston has 2 emails and 1 mobile phone numbers on RocketReach.