James Heffer Email
Head of Technology and Development @ Northcott Global Solutions Ltd
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James Heffer Location
- London, England, GB
James Heffer Work
- 2026 -now Head of Technology and Development @
- 2023 -now Product Manager @
- 2023 -2023 Business Consultant @ Serin Ices
- 2022 -2023 Product Owner @
- 2020 -2022 Inbound Sales @
- 2018 -2020 Software Consultant @
- 2017 -2018 Fleet Controller @ Mode Car & Camper Rentals
- 2016 -2017 Customer Service Executive @ Mode Car & Camper Rentals
- 2015 -2016 Data Entry and Account Implementation @ Re-Leased Property Software
James Heffer Education
- The University of Auckland
Bachelor of Commerce (Bachelor of Commerce, Double Major - Operations & Supply Chain Management, and Information Systems)
2015-2017
James Heffer Skills
- Documentation
- New Business Development
- Business Planning
- Business Analysis
- Digital Transformation
- Defining Requirements
- Presentations
- Breakdown
- Agile Development
- Agile Project Management
- Voice of the Customer
- Teamwork
- Product Management
- Product Vision
- User Stories
- Software Development Tools
- Stakeholder Management
- Key Performance Indicators
- Business Strategy
- Project Management
- Customer Journeys
- Customer Insight
- Sales & Marketing
- Leadership
- Customer Contact
- Customer Engagement
- Sales Operations
- Customer Retention
- Onboarding
- Process Improvement
- Customer Service Management
- Customer Loyalty
- Business Relationship Management
- Communication
- Sales
- Business-to-Business (B2B)
- Training
- Customer Interaction
- Cold Calling
- Analytical Skills
- Microsoft Office
- Business Process
- Customer Relationship Management (CRM)
- Problem Solving
- Customer Experience
- Customer Service
- Management
- Microsoft Excel
- Microsoft Word
- Business Process Improvement
James Heffer Summary
- James Heffer, based in London, England, GB, is currently a Head of Technology and Development at Northcott Global Solutions. James Heffer brings experience from previous roles at Northcott Global Solutions Ltd, Serin Ices, Auxo Software and SAM Computer Systems Ltd. James Heffer holds a 2015 - 2017 Bachelor of Commerce in Bachelor of Commerce, Double Major - Operations & Supply Chain Management, and Information Systems @ The University of Auckland. With a robust skill set that includes Documentation, New Business Development, Business Planning, Business Analysis, Digital Transformation and more. James Heffer has 2 emails on RocketReach.
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