James Heffer Email
Head of Technology and Development @ Northcott Global Solutions Ltd
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James Heffer Location
- London, England, GB
James Heffer Work
- 2026 -now Head of Technology and Development @
- 2023 -now Product Manager @
- 2023 -2023 Business Consultant @ Serin Ices
- 2022 -2023 Product Owner @
- 2020 -2022 Inbound Sales @
- 2018 -2020 Software Consultant @
- 2017 -2018 Fleet Controller @ Mode Car & Camper Rentals
- 2016 -2017 Customer Service Executive @ Mode Car & Camper Rentals
- 2015 -2016 Data Entry and Account Implementation @ Re-Leased Property Software
James Heffer Education
- The University of Auckland
Bachelor of Commerce (Double Major - Operations & Supply Chain Management, and Information Systems)
2015-2017
James Heffer Skills
- Documentation
- New Business Development
- Business Planning
- Business Analysis
- Digital Transformation
- Defining Requirements
- Presentations
- Breakdown
- Agile Development
- Agile Project Management
- Voice of the Customer
- Teamwork
- Product Management
- Product Vision
- User Stories
- Software Development Tools
- Stakeholder Management
- Key Performance Indicators
- Business Strategy
- Project Management
- Customer Journeys
- Customer Insight
- Sales & Marketing
- Leadership
- Customer Contact
- Customer Engagement
- Sales Operations
- Customer Retention
- Onboarding
- Process Improvement
- Customer Service Management
- Customer Loyalty
- Business Relationship Management
- Communication
- Sales
- Business-to-Business (B2B)
- Training
- Customer Interaction
- Cold Calling
- Analytical Skills
- Microsoft Office
- Business Process
- Customer Relationship Management (CRM)
- Problem Solving
- Customer Experience
- Customer Service
- Management
- Microsoft Excel
- Microsoft Word
- Business Process Improvement
James Heffer Summary
- James Heffer, based in London, England, GB, is currently a Head of Technology and Development at Northcott Global Solutions. James Heffer brings experience from previous roles at Northcott Global Solutions, Serin Ices and Auxo Software. James Heffer holds a 2015 - 2017 Bachelor of Commerce in Double Major - Operations & Supply Chain Management, and Information Systems @ The University of Auckland. With a robust skill set that includes Documentation, New Business Development, Business Planning, Business Analysis, Digital Transformation and more. James Heffer has 2 emails on RocketReach.
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