James Davis Email & Phone Number
Senior Director of Operations @ Thunder
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James Davis Location
- Salt Lake City, UT, US
James Davis Work
- Senior Director of Operations @ (April 2025 - Present)
- Director of Business Intelligence @ (April 2019 - April 2022)
- Sr. Manager of Business Intelligence @ (June 2017 - April 2019)
- Director of Project Delivery @ (February 2016 - June 2017)
- Lead Salesforce Project Manager @ (December 2015 - February 2016)
- Salesforce Project Manager @ (October 2015 - December 2015)
- Business Consultant @ (April 2015 - October 2015)
- Senior Director of Data Operations @ (January 2024 - May 2025)
- Senior Director of Business Intelligence @ (April 2022 - January 2024)
- Manager, Business Analytics @ (September 2014 - April 2015)
- Business Analysis Supervisor @ (March 2013 - September 2014)
- Domestic LRP Supervisor @ (December 2011 - March 2013)
- Resource Planning Specialist @ (February 2007 - December 2011)
- Regional Workforce Management Specialist @ (February 2008 - March 2009)
James Davis Skills
- Call Centers
- Workforce Management
- Contact Centers
- Process Improvement
- IEX
- Customer Experience
- Management
- Outsourcing
- Call Center Development
- BPO
- Performance Management
- Contact Center Operations
- Forecasting
- Inbound Marketing
- Call Center
- Customer Satisfaction
- Vendor Management
- Contact Center Management
- Business Process Improvement
- Business Analysis
- Team Management
- Telemarketing
- CRM
- Analysis
- eWFM
- Microsoft Excel
- Call Center Administration
- IEX Total View
- Avaya
- Microsoft Office
- Business Intelligence
- Cross-functional Team Leadership
- Salesforce.com
- Customer Retention
- Service Delivery
- Key Performance Indicators
- Outsourcing Management
- PowerPoint
- COPC
- Project Management
- Data Analysis
- Capacity Planning
- Speech Analytics
- Real Time Monitoring
- Data Visualization
- Training
- Financial Services
- Consulting
- Agile Project Management
- Business Impact Analysis
- Cross Functional Team
- Sales
- Client Services
- Business Development
- Scrum
- Strategic Planning
- Strategy
- Business Process
- Cross Functional Team Leadership
- Key Performance
- OLAP
- Contact Center
- Human Resources
- Public Speaking
James Davis Summary
- James Davis, based in Salt Lake City, UT, US, is currently a Senior Director of Operations at Thunder. James Davis brings experience from previous roles at Simplus. With a robust skill set that includes Call Centers, Workforce Management, Contact Centers, Process Improvement, IEX and more. James Davis has 2 emails and 1 mobile phone numbers on RocketReach.
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Top Thunder Employees
Tyler Philpot
VP, Solution Architecture
Denver, CO, US
Dan Magner
VP, Delivery, Communities and Managed Services
Denver, CO, US
Anthony Castro
Chief Financial and Operating Officer | EOS Integrator
Salt Lake City, UT, US
Chris Nielsen
Pre-Sales Solution Architect
Waukesha, WI, US
Carter Wigell
Founder + CEO
San Francisco, CA, US
James Davis
Senior Director of Operations
Salt Lake City, UT, US
Jennifer Keller
Controller
Harrisburg, PA, US
Anthony Campea
Sr. Director, Business Development (CBS)
Jacksonville Beach, FL, US
Conor Maynard
Strategic Account Director
Oklahoma City, OK, US
Yaron Wilf
Vice President
Solana Beach, CA, US
Tom Wilson
Solutions Architect
Haines City, FL, US
Adam Saslow
Sr Client Director
Encinitas, CA, US
James Greene
Sales Director
Fremont, CA, US
Paul Chesek
GM, Salesforce Practice
United States
Shane Howard
Vice President Operations
Salt Lake City, UT, US
Hope Hebrank
Sr. Client Director
New York, NY, US
Lindsey Gad
Sr. Director, Marketing
Chicago, IL, US
Jordan Spillers
Manager, Talent Acquisition
California, United States
Karen Turner
Vice President Marketing
Arlington, VA, US
Elle Fettig
VP of Revenue Cloud
Missoula, MT, US
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