James Dalley Email
Senior Director, Customer Success @ Flexera
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James Dalley Location
- Wokingham, GB
James Dalley Work
- Senior Director, Customer Success @ (April 2024 - Present)
- Director of Customer Success and Professional Services EMEA @ (January 2019 - June 2024)
- Head of Project Management and Technical Delivery UKI and MEA @ (October 2015 - January 2019)
- Senior Project Manager and Team Leader @ (February 2014 - October 2015)
- Project Manager @ (September 2007 - February 2014)
James Dalley Education
- University of Winchester
Bachelor's Degree (Business Administration, Management and Operations)
2007-2010 - University of Winchester
Associate's Degree (Information Technology)
2007-2009
James Dalley Skills
- Account Growth
- Account Planning
- Agile Methodologies
- Budget Forecasts
- Budgets
- Business Initiatives
- Business Process
- CRM
- Change Management
- Churn Management
- Client Presentation
- Cloud Computing
- Cloud Sustainability
- Customer Community
- Customer Engagement
- Customer Healthscoring
- Customer Journeys
- Customer Outreach
- Customer Segmentation Strategy
- Customer Success
- Cybersecurity
- Digital
- Forecasting
- Gainsight
- IT Audit
- IT Management
- IT Outsourcing
- IT Service Delivery
- IT Service Management
- ITIL
- Large-scale Data Analysis
- Leadership
- MS Project
- Manage Client Relationships
- Managed Services
- Management
- Onboarding
- Outsourcing
- PMO
- PRINCE2
- Portfolio Management
- Process Improvement
- Professional Services
- Programme Delivery
- Project Delivery
- Project Management
- Project Planning
- Project Portfolio Management
- Project Reporting
- Proposal Writing
- Quality Assurance
- Renewals
- Revenue & Profit Growth
- Risk Management
- Service Delivery
- Software Asset Management
- Staff Management
- Stakeholder Management
- Strategic Leadership
- Subcontracts Management
- Supplier Negotiation
- Team Leadership
- Team Management
- Transformational Leadership
- SharePoint
- Testing
- Prince Practitioner
- Integration
- Earned Value Management
- Client Delivery
- Project Finance
- Public Sector
- IT Solutions
- Customer Service
- Software
- Strategy
- Vendors
- Social Media
- Business Development
- SQL
James Dalley Summary
- James Dalley, based in Wokingham, GB, is currently a Senior Director, Customer Success at Flexera. James Dalley brings experience from previous roles at Flexera, Livingstone Tech and CGI. James Dalley holds a 2007 - 2010 Bachelor's Degree in Business Administration, Management and Operations @ University of Winchester. With a robust skill set that includes Account Growth, Account Planning, Agile Methodologies, Budget Forecasts, Budgets and more. James Dalley has 2 emails on RocketReach.
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