James Cassell Email
Senior Business Control Manager @ CityFibre
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James Cassell Location
- United Kingdom
James Cassell Work
- 2026 -now Senior Business Control Manager @
- 2022 -2022 Senior Ethernet Manager @
- 2021 -2022 Customer Delivery Manager @
- 2021 -2026 Senior Manager @
- 2018 -2021 Openreach Diagnostics Centre Operations Manager @
- 2019 -2021 Director @
- 2017 -2018 FTTP Operations Delivery Manager @
- 2014 -2017 Offshore Partner Manager @
- 2014 -2015 Business Improvement Specialist @
- 2013 -2014 Business Process Improvement Manager @
- 2013 -2013 Apprentice Manager @
- 2011 -2013 Network Telecommunications Engineer @
James Cassell Education
- The Manchester Metropolitan University
Bachelor (Sports and Exercise)
2006-2010 - Holy Cross College
James Cassell Skills
- Time Management
- Contact Centers
- Telecommunications
- Service Delivery
- Managed Services
- Telecommunications Management
- Service Management
- Telcommunications Service Providers
- Telecommunications Engineering
- Written & Oral Presentation Skills
- Communication
- Performance Management
- Performance Improvement
- Software Installation
- Innovation
- Team Leadership
- Ethernet
- Problem Management
- Customer Escalation Management
- Escalations Management
- IP
- Stakeholder Management
- VoIP
- Strategy
- MPLS
- Change Management
- Sales
- FMCG
- Microsoft Excel
- Customer Service
- SQL
- Project Management
- Research
- Written And Oral Presentation Skills
James Cassell Summary
- James Cassell, based in United Kingdom, is currently a Senior Business Control Manager at CityFibre. James Cassell brings experience from previous roles at CityFibre and Openreach. James Cassell holds a 2006 - 2010 Bachelor in Sports and Exercise @ The Manchester Metropolitan University. With a robust skill set that includes Time Management, Contact Centers, Telecommunications, Service Delivery, Managed Services and more. James Cassell has 1 emails on RocketReach.
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