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Neil Watson Location
Codsall, GB
Neil Watson Work
Head Of Technical Operations @ (July 2019 - Present)
Council Member @ (July 2016 - Present)
Head of Service @ Entanet International (July 2006 - July 2019)
Managed Services Technical Manager @ (January 2005 - January 2006)
Premier Support Unit Manager @ Business Serve PLC (January 2003 - January 2005)
Technical Support Manager @ The Webfactory Ltd (January 1997 - January 2003)
Neil Watson Education
London South Bank University
BA Modern Languages and International Business (Geman, Spanish, Business)
1991-1995
Neil Watson Skills
Telecommunications
ITIL Certified
IT Service Management
Managed Services
Cloud Computing
Service Delivery
Account Management
Unified Communications
Broadband
Data Center
Network Design
Product Management
Change Management
Technical Support
Customer Relationship Management (CRM)
Service-Level Agreements (SLA)
Incident Management
Strategy
Business Strategy
Project Delivery
IT Strategy
Business-to-Business (B2B)
Channel Partners
Contact Centers
Vendor Management
Infrastructure
Business Transformation
IT Operations
Consulting
Information Technology
Business Analysis
Business Process
Customer Satisfaction
Strategic Planning
ITIL
Management
Customer Service
Team Management
Leadership
Training
Customer Service Management
Conflict Resolution
Customer Experience Management
ServiceNow
Service Delivery Management
Technology Change Management
Customer Experience
Design Thinking
Networking
VoIP
IP
Solution Selling
Co-location
WAN
Cisco Technologies
Pre-sales
Team Leadership
Telephony
Customer Relationship Management Crm
Microsoft Office
Voice Over Ip Voip
Domain Name System Dns
Business To Business B2B
Service Level Agreements Sla
Pre Sales
Co Location
Customer Relationship Management
Service Level Agreements
Business to Business
Voice Over Ip
Neil Watson Summary
Neil Watson, based in Codsall, GB, is currently a Head Of Technical Operations at CityFibre. Neil Watson brings experience from previous roles at ISPA UK, Entanet International, iSOFT plc and Business Serve PLC. Neil Watson holds a 1991 - 1995 BA Modern Languages and International Business in Geman, Spanish, Business @ London South Bank University. With a robust skill set that includes Telecommunications, ITIL Certified, IT Service Management, Managed Services, Cloud Computing and more. Neil Watson has 1 emails and 1 mobile phone numbers on RocketReach.
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