James Cairns Email & Phone Number
Director of Customer Intelligence @ Santander UK
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James Cairns Location
- Milton Keynes, GB
James Cairns Work
- Director of Customer Intelligence @ (October 2021 - Present)
- Director of Customer Insight and Needs @ (July 2019 - October 2021)
- Head of Data Science and Insights @ (August 2018 - July 2019)
- Head of 1:1 Customer Engagement and Analytics @ (February 2015 - August 2018)
- Head of Customer Insight and Infrastructure @ (July 2010 - February 2015)
- Group Marketing Manager - mortgage retention @ (January 2009 - January 2010)
- Group Marketing Manager - CRM planning and evaluation @ (January 2005 - January 2009)
- Group Marketing Manager - CRM campaign evaluation @ (January 2003 - January 2005)
- CRM - Snr. Customer Analyst @ Abbey National (January 2001 - January 2003)
- Senior Risk Analyst @ Abbey National (January 1999 - January 2001)
James Cairns Education
- University of Wales, Cardiff
BEng (Civil Engineering)
1996-1999 - Shrewsbury Sixth Form College
A Levels (Maths, Geography, Art, General Studies)
1994-1996 - The Grange 1989-1994
James Cairns Skills
- CRM
- Customer Insight
- Customer Retention
- Retail Banking
- Customer Analysis
- Stakeholder Management
- Banking
- Segmentation
- Financial Services
- Credit Cards
- Relationship Management
- Business Strategy
- Customer Experience
- Portfolio Management
- Analytics
- Business Analysis
- Risk Management
- Strategy
- Change Management
- Credit Risk
- Business Transformation
- Pan
- Marketing
- Microsoft Excel
- Leadership
- Marketing Strategy
- Strategic Planning
- Operations
- Customer Relationship Management
- Planning
James Cairns Summary
- James Cairns, based in Milton Keynes, GB, is currently a Director of Customer Intelligence at Santander UK. James Cairns brings experience from previous roles at Santander UK. James Cairns holds a 1996 - 1999 BEng in Civil Engineering @ University of Wales, Cardiff. With a robust skill set that includes CRM, Customer Insight, Customer Retention, Retail Banking, Customer Analysis and more. James Cairns has 2 emails on RocketReach.
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