James Cairns Email & Phone Number
Director of Customer Intelligence @ Santander UK
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James Cairns Location
- Milton Keynes, GB
James Cairns Work
- 2021 -now Director of Customer Intelligence @
- 2019 -2021 Director of Customer Insight and Needs @
- 2018 -2019 Head of Data Science and Insights @
- 2015 -2018 Head of 1:1 Customer Engagement and Analytics @
- 2010 -2015 Head of Customer Insight and Infrastructure @
- 2009 -2010 Group Marketing Manager - mortgage retention @
- 2005 -2009 Group Marketing Manager - CRM planning and evaluation @
- 2003 -2005 Group Marketing Manager - CRM campaign evaluation @
- 2001 -2003 CRM - Snr. Customer Analyst @ Abbey National
- 1999 -2001 Senior Risk Analyst @ Abbey National
James Cairns Education
- University of Wales, Cardiff 1996-1999
- Shrewsbury Sixth Form College 1994-1996
- The Grange 1989-1994
James Cairns Skills
- CRM
- Customer Insight
- Customer Retention
- Retail Banking
- Customer Analysis
- Stakeholder Management
- Banking
- Segmentation
- Financial Services
- Credit Cards
- Relationship Management
- Business Strategy
- Customer Experience
- Portfolio Management
- Analytics
- Business Analysis
- Risk Management
- Strategy
- Change Management
- Credit Risk
- Business Transformation
- Pan
- Marketing
- Microsoft Excel
- Leadership
- Marketing Strategy
- Strategic Planning
- Operations
- Customer Relationship Management
- Planning
James Cairns Summary
- James Cairns, based in Milton Keynes, GB, is currently a Director of Customer Intelligence at Santander UK. James Cairns brings experience from previous roles at Santander UK. James Cairns holds a 1996 - 1999 University of Wales, Cardiff. With a robust skill set that includes CRM, Customer Insight, Customer Retention, Retail Banking, Customer Analysis and more. James Cairns has 2 emails on RocketReach.
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