James Brooks's Location
Atlanta, Georgia, United States
James Brooks's Work
- Senior Director, Global Partner Management @ Visa
- Division Director, Customer Care Business Process Effectiveness @ Comcast
- Division Director, Customer Service Strategy and Operations @ Comcast
- Vendor Operations (Service Bureau) Manager @ PlayStation
- General Manager III - Manila, Philippines @ NCO Customer Management, Inc.
- General Manager - Panama @ NCO Customer Management, Inc.
- Sr. Regional Country Site Mgr - Manila @ Verizon Enterprise Solutions
- Sr. Site Manager - Buenos Aires @ Verizon Enterprise Solutions
- Customer Service Manager II @ Verizon Enterprise Solutions
- Sr. Project Manager - MASS MARKETS @ Verizon Enterprise Solutions
James Brooks's Education
- Arizona State University
BS (Computer Science)
1982 - 1989
James Brooks's Skills
- Vendor Management
- Outsourcing
- Telecommunications
- Call Centers
- Leadership
- Management
- Business Analysis
- Program Management
- Customer Satisfaction
- Process Improvement
James Brooks's Summary
James Brooks, based in Atlanta, Georgia, United States, is currently a Senior Director, Global Partner Management at Visa, bringing experience from previous roles at Comcast, Sony Computer Entertainment America LLC and NCO Customer Management, Inc.. James Brooks holds a 1982 - 1989 BS in Computer Science @ Arizona State University. With a robust skill set that includes Vendor Management, Outsourcing, Telecommunications, Call Centers, Leadership and more, James Brooks contributes valuable insights to the industry. James Brooks has 6 emails and 2 mobile phone numbers on RocketReach.
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