James Bird Email & Phone Number
Enterprise Applications Director - UKI @ DXC Technology
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James Bird Location
- London, GB
James Bird Work
- Enterprise Applications Director - UKI @ (January 2026 - Present)
- ServiceNow Practice Lead - UKI @ (July 2024 - February 2026)
- Head of Customer Success @ (December 2019 - July 2024)
- Senior Business Analyst @ (March 2018 - December 2019)
- Business Improvement Consultant @ (July 2016 - March 2018)
- Head of Operations @ (October 2015 - February 2016)
- Head of Customer Service @ (May 2014 - August 2015)
- Head of Customer Service @ (June 2013 - May 2014)
- Customer Support Manager (EMEA) @ (April 2013 - June 2013)
- Director of Customer Service @ Hibernia Atlantic (May 2011 - January 2013)
- Senior Service Manager @ Easynet Global Services (September 2008 - May 2011)
- Area Service Manager @ ntl:Telewest Business (Part of the Virgin Media group) (June 2007 - September 2008)
- Area Service Manager @ ntl:Telewest Business (Part of the Virgin Media group) (June 2007 - September 2008)
- Business Service Manager @ ntl:Telewest Business (Part of the Virgin Media group) (October 2004 - June 2007)
- Senior Technical Solutions Specialist @ NTL (Later part of the Virgin Media group) (April 1999 - October 2004)
- Fleet Co-ordinator @ NTL (Later part of the Virgin Media group) (January 1997 - January 1999)
- Buyer @ Cambridge Cable Ltd. (Later part of the Virgin Media group) (January 1994 - January 1997)
- Senior Converter Technician @ Cambridge Cable Ltd. (Later part of the Virgin Media group) (January 1993 - January 1994)
James Bird Education
- Long Road Sixth Form College 1992-1993
- Netherhall 1988-1992
James Bird Skills
- Business Analysis
- Business Development
- Business Strategy
- Business Transformation
- CRM
- Call Center
- Call Centers
- Change Management
- Cisco Technologies
- Co-location
- Continuous Improvement
- Continuous Service Improvement
- Cross-functional Team Leadership
- Customer Experience
- Customer Relations
- Customer Satisfaction
- Customer Service
- Data Center
- IP
- IT Service Management
- ITIL
- Incident Management
- Leadership
- MPLS
- Managed Services
- Management
- Negotiation
- Networking
- New Business Development
- Organizational Development
- Outsourcing
- People Management
- Pre-sales
- Problem Solving
- Process Improvement
- Professional Services
- Program Management
- Project Management
- Sales Management
- Security
- Service Delivery
- Service Management
- Sla
- Solution Selling
- Strategy
- Team Building
- Team Leadership
- Team Management
- Telecommunications
- Telephony
- Training
- Unified Communications
- Vendor Management
- VoIP
James Bird Summary
- James Bird, based in London, GB, is currently a Enterprise Applications Director - UKI at DXC Technology. James Bird brings experience from previous roles at DXC Technology, TESM and Six Degrees Group. James Bird holds a 1992 - 1993 Long Road Sixth Form College. With a robust skill set that includes Business Analysis, Business Development, Business Strategy, Business Transformation, CRM and more. James Bird has 3 emails and 1 mobile phone numbers on RocketReach.
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