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James Beesley Location
Chicago, IL, US
James Beesley Work
Product Operations Manager - AI and Payments and Risk @ (March 2025 - Present)
Founder @ (June 2009 - Present)
Consultant @ (October 2024 - December 2025)
Head of Global Support Excellence @ (May 2023 - September 2024)
Head of Support Americas (NA and LATAM) @ (March 2022 - May 2023)
Senior Product Manager @ (April 2021 - March 2022)
Global API Support Manager @ (April 2014 - April 2021)
Technical Support Team Lead @ (July 2010 - April 2014)
James Beesley Education
Columbia College Chicago
Bachelor of Arts (B.A.) (Arts, Entertainment, and Media Management)
2004-2007
St. Clair County Community College
Associate's degree (Business Administration, Management and Operations)
2002-2004
Marysville High School 1999-2002
James Beesley Skills
KPI Dashboards
Service-Level Agreements (SLA)
KPI Implementation
Objectives and Key Results (OKRs)
Engineering
Electrical Troubleshooting
Metal Fabrication
Circuit Design
Lominger Competencies
Agile Methodologies
Situational Leadership
Lominger Leadership Architect
Conferences
GraphQL
Employee Training
Agile Project Management
Coaching
Product Development
Product Management
Payments
Business Development
Business Management
Creative Arts
Strategy
People Management
People Development
Change Management
Hiring
Leadership Development
Training & Development
Project Management
New Business Development
Recording
Audio Engineering
Music Production
Studio Recording
Pro Tools
Music
Mastering
Songwriting
Sound
Composition
Sound Design
Music Industry
Live Sound
Recording Studio
Analog Recording
Eating
Screen Printing
Jazz Improvisation
Jazz Piano
Management
Team Leadership
Tour Management
Computer Repair
Leadership
OS X
Retail
Social Media
Social Networking
Analytical Skills
Artificial Intelligence (AI)
Business Process Design
Business Process Improvement
Business Process Management
Communication
Consultative Approach
Continuous Improvement
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Operations
Customer Success
Customer Support
Decision-Making
Fraud Prevention
Google Workspace
Interpersonal Skills
Key Performance Indicators
Large-scale Projects
Operations
Operations Management
Performance Measurement
Performance Metrics
Program Management
Restaurant Management
Salesforce.com
Software as a Service (SaaS)
Stakeholder Management
Standard Operating Procedure (SOP)
Strategic Planning
Strategy Implementation
Team Building
Team Management
Technical Support
Technology Services
Troubleshooting
Zendesk
James Beesley Summary
James Beesley, based in Chicago, IL, US, is currently a Product Operations Manager - AI and Payments and Risk at Gusto. James Beesley brings experience from previous roles at Downbeat Studio & Design, The Frac Pac and Adyen. James Beesley holds a 2004 - 2007 Bachelor of Arts (B.A.) in Arts, Entertainment, and Media Management @ Columbia College Chicago. With a robust skill set that includes KPI Dashboards, Service-Level Agreements (SLA), KPI Implementation, Objectives and Key Results (OKRs), Engineering and more. James Beesley has 5 emails and 4 mobile phone numbers on RocketReach.
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