2009 -2009 Service Desk Acting Team leader @ The Carphone Warehouse PLC
2007 -2008 Service Desk Analyst @ The Carphone Warehouse PLC
2006 -2007 Data Support Technician @ The Carphone Warehouse PLC
2005 -2006 Customer Service Advisor @ The Carphone Warehouse PLC
Jamal Abdullah Education
Middlesex University
Business Information Systems (Computing with )
1998-2001
Middlesex University
HND (Computing)
1998-2000
Westminster College
A (Level Economics)
1997-1998
Burlington Danes Secondary School
GCSE
1990-1995
Wormholt Primary School 1983-1990
Jamal Abdullah Skills
Cloud Computing
Managed Hosting
ITIL
Managed Services
Active Directory
Citrix
Technical Support
Service Desk
Microsoft Exchange
Cisco Technologies
Sla
Windows
Troubleshooting
Virtualization
Telecommunications
Networking
BMC Remedy
DNS
Data Center
HP
Laptops
Salesforce.com
Sales
Customer Service
User Friendly
Cisco Systems Products
Sales Process Implementation
Customer Relationship Management Crm
Europe
Stakeholder Engagement
Stakeholder Management
The Middle East
Operations Process Improvement
Cross Functional Coordination
Business Systems Analysis
Software As A Service Saas
JIRA
Agile Methodologies
English
System Administration
Sales Enablement Tools
Business Operations
Africa Emea
Microsoft Excel
Time Management
Business Process Improvement
Continuous Process Improvement
Interpersonal Skills
System Testing
Project Management
Cpq
Customer Relationship Management
Software as a Service
Jamal Abdullah Summary
Jamal Abdullah, based in Dubai, AE, is currently a Senior Deal Desk - EMEA and APAC at Chainalysis. Jamal Abdullah brings experience from previous roles at LivePerson, Feedzai, Mailgun by Sinch and Totalmobile Ltd. Jamal Abdullah holds a 1998 - 2001 Business Information Systems in Computing with @ Middlesex University. With a robust skill set that includes Cloud Computing, Managed Hosting, ITIL, Managed Services, Active Directory and more. Jamal Abdullah has 2 emails and 1 mobile phone numbers on RocketReach.
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