Technical Project Manager @ (January 2023 - January 2025)
Technical Project Lead @ (November 2020 - January 2025)
Implementation Consultant @ (June 2019 - November 2020)
Software Support Specialist @ (September 2013 - June 2019)
Technical Support Coordinator @ Verizon Wireless (August 2012 - September 2013)
Senior Customer Care Representative @ Verizon Wireless (January 2010 - August 2012)
Mortgage Assistant @ Pittsford Federal Credit Union (October 2009 - January 2010)
Sales Associate @ United Vision Sales (May 2007 - August 2008)
Jake Gavin Education
Nazareth College of Rochester
Bachelors of Science (Business Administration and Management, General)
2005-2009
Jake Gavin Skills
Call Centers
Customer Experience
Telecommunications
Customer Retention
Wireless
Customer Satisfaction
Troubleshooting
Mobile Devices
Technical Support
Direct Sales
Customer Service
VoIP
Vendor Management
GSM
Account Management
Sales
Team Leadership
Mobile Communications
Broadband
BMC Remedy
TCP/IP
Computer Hardware
Networking
Outlook
Telephone Skills
Leadership
Jake Gavin Summary
Jake Gavin, based in Rochester, NY, US, is currently a Senior Technical Project Manager at IDI Billing Solutions. Jake Gavin brings experience from previous roles at IDI Billing Solutions. Jake Gavin holds a 2005 - 2009 Bachelors of Science in Business Administration and Management, General @ Nazareth College of Rochester. With a robust skill set that includes Call Centers, Customer Experience, Telecommunications, Customer Retention, Wireless and more. Jake Gavin has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Jake Gavin?
Find contact details for 700 million professionals.