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Jake Astle Location
Salt Lake City, UT, US
Jake Astle Work
Director Of Quality Assurance and Technical Support Engineers @ (July 2019 - Present)
Quality Assurance Team Lead @ (March 2018 - June 2019)
Senior Quality Assurance Engineer @ (December 2017 - February 2018)
Senior Quality Assurance Engineer @ (January 2015 - December 2017)
Tier 3 Technical Support Engineer @ (October 2011 - September 2014)
Distributor Education and Conduct Liaison @ (August 2006 - October 2011)
Distributor Compliance and Education Liaison @ XanGo (August 2005 - August 2006)
Customer Service Manager @ (September 1996 - September 2004)
Jake Astle Education
Utah Valley University
Associate of Science (A.S.)
2004-2012
Jake Astle Skills
Training
Customer Service
Management
Leadership
Account Management
Sales
Troubleshooting
Team Building
Microsoft Office
Public Speaking
Microsoft Test Manager
VoIP
Telecommunications
HTML
Process Improvement
Sales Management
Project Management
Coaching
Microsoft Excel
Microsoft Word
Marketing
Software Documentation
Customer Satisfaction
Salesforce.com
Organization
SSCA SIP Certified
Strategic Planning
Cloud Computing
Networking
Technical Support
Team Leadership
Quality Assurance
SaaS
Problem Solving
Enterprise Software
Hugs
Nunchuku Skills
SQL
Microsoft Test Case Manager
Manual Testing
Regression Testing
Acceptance Testing
Bug Tracking
Test Cases
Cascading Style Sheets (CSS)
Github
CLI
AI-first QA Operations
Agentic AI Development
Agile Methodologies
CI/CD Pipeline Design
Claude Code/LLM Tooling
Cross-functional Leadership
Data-driven Decision Making
Escalation Framework Design
International Team Management
Leadership Development
Performance Management
Python (Programming Language)
Release Management
Risk-based Testing
Software Testing
Technical Support Operations
Engineering
Cascading Style Sheets Css
Manufacturing
Cascading Style Sheets
Jake Astle Summary
Jake Astle, based in Salt Lake City, UT, US, is currently a Director Of Quality Assurance and Technical Support Engineers at Canopy. Jake Astle brings experience from previous roles at Canopy, Inc., Hyland, creator of OnBase and Alianza. Jake Astle holds a 2004 - 2012 Associate of Science (A.S.) @ Utah Valley University. With a robust skill set that includes Training, Customer Service, Management, Leadership, Account Management and more. Jake Astle has 2 emails and 5 mobile phone numbers on RocketReach.
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