Jacquelyn Coates Email

Computer Hardware Specialist @ Insight Global

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Jacquelyn Coates Location

United States

Jacquelyn Coates Work

Computer Hardware Specialist @ (July 2025 - Present)
Triage analyst @ (November 2023 - April 2024)
Assistant Manager @ (September 2023 - February 2024)
Purchasing Assistant @ (March 2022 - December 2022)
Information Technology Help Desk @ (February 2021 - August 2022)
System Specialist @ Fulton County Government (November 2021 - March 2022)
Audit Technician @ (April 2021 - November 2021)
Computer Hardware Technician @ (January 2021 - April 2021)
Logistics Specialist @ (March 2015 - January 2021)
Assistant Manager @ (November 2017 - December 2020)

Jacquelyn Coates Education

Merit America
Google IT Support Professional Certificate (IT Support)
Howard University
Bachelor of Applied Science (BASc) (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)

Jacquelyn Coates Skills

Active Directory
Active Listening
Analytical Skills
Cloud Administration
Communication
Computer Hardware
Computer Networking
Computer Repair
Computer Science
Conflict Resolution
Constructive Feedback
Contact Centers
Customer Satisfaction
Customer Service
Customer Support
Customer-Focused Selling
Data Migration
Decision-Making
Desktop Computers
Desktop Support
Dynamic Host Configuration Protocol (DHCP)
Export Documentation
Hardware
Haulage
Help Desk Support
Hospitality
IT Escalation
IT Hardware Support
IT Service Management
Import Compliance
Import Export
Import Logistics
Import/Export Operations
Information Technology
Internet Protocol (IP)
Inventory Control
Inventory Management
Issue Identification
LAN-WAN
Leadership
Logistics
Logistics Management
Management
Manufacturing
Microsoft 365
Microsoft Excel
Microsoft Intune
Microsoft Office
Microsoft Word
Multitasking
Network Administration
Network Switches
Networking
Office 365
Oral Communication
Password Resets
Peripherals
Point of Sale (POS) Systems
PowerPoint
Presentations
Preventive Maintenance
Printer Support
Printers
Problem Solving
Process Improvement
Procurement
Python (Programming Language)
Reservations
Restaurant Management
Retail
Root Cause
Root Cause Analysis
Routers
SAP Ariba
SAP Materials Management (SAP MM)
SAP S/4HANA
SAP Sales & Distribution
Sales
Service Levels
Service-Level Agreements (SLA)
ServiceNow
Shipping
Software Maintenance
Spreadsheets
Team Leadership
Teamwork
Technical Services
Technical Support
Technically Competent
Ticketing Systems
Time Management
Training
Troubleshooting
VLAN
Virtual Private Network (VPN)
Virtual Teams
Windows
Windows 10
Windows System Administration
Written Communication

Jacquelyn Coates Summary

Jacquelyn Coates, based in United States, is currently a Computer Hardware Specialist at Insight Global. Jacquelyn Coates brings experience from previous roles at Discover Global Network, Jos. A. Bank Clothiers, GLOCK, Inc. and Cricket Wireless. Jacquelyn Coates holds a Google IT Support Professional Certificate in IT Support @ Merit America. With a robust skill set that includes Active Directory, Active Listening, Analytical Skills, Cloud Administration, Communication and more. Jacquelyn Coates has 2 emails on RocketReach.