Technical Account Manager @ (July 2022 - February 2024)
Technical Account Manager @ (October 2020 - June 2022)
Technical Account Manager @ (October 2019 - October 2020)
Technical Support Engineer and Rep III @ (June 2017 - October 2019)
IT Administrator @ (August 2014 - June 2017)
Field Service Technician @ (May 2014 - August 2014)
Front Service Clerk @ (August 2011 - October 2013)
Jacob Rush Education
University of Florida
Bachelor's degree (Business Administration and Management, General)
2016-2018
Santa Fe College
Associate's degree (Computer Science)
2014-2015
Jacob Rush Skills
Account Management
C++
Customer Escalation Management
Customer Service
Customer Support
Information Technology
Java
Jira
Kronos WFC
Management
Microsoft SQL Server
ServiceNow
SharePoint
Splunk
Technical Documentation
Technical Support
Trainer
Troubleshooting
Jacob Rush Summary
Jacob Rush, based in Kirkland, WA, US, is currently a Customer Success Manager at Salesforce. Jacob Rush brings experience from previous roles at Salesforce, UKG (Ultimate Kronos Group) and Kronos Incorporated. Jacob Rush holds a 2016 - 2018 Bachelor's degree in Business Administration and Management, General @ University of Florida. With a robust skill set that includes Account Management, C++, Customer Escalation Management, Customer Service, Customer Support and more. Jacob Rush has 2 emails and 3 mobile phone numbers on RocketReach.
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