Jacky Ruan Email
Head of Merchant Customer Service @ 得物App
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Jacky Ruan Location
- Shanghai, CN
Jacky Ruan Work
- 2023 -now Head of Merchant Customer Service @
- 2021 -2023 Head Of Customer Service @
- 2019 -2021 Senior Expert of BPO Management @ 拼多多
- 2015 -2019 BPO and ITO Management Expert @
- 2012 -2015 Customer Service Manager @
- 2011 -2012 BPO Department Head @
- 2008 -2011 Customer Service Manager @
- 2006 -2008 Assistant Operations Manager @
- 2002 -2006 Assistant Customer Service Manager @
Jacky Ruan Education
- Guangdong University of Foreign Studies
Master of Business Administration (M.B.A.) (Business Adminstration)
2010-2013
Jacky Ruan Skills
- Leadership
- Management
- Customer Contact
- Banking
- Vendor Management
- Customer Service
- Strategic Planning
- Performance Management
- 呼叫中心
- 顾客服务
- 工艺改进
- 团队管理
- 绩效管理
- 管理人员
- 团队领导力
Jacky Ruan Summary
- Jacky Ruan, based in Shanghai, CN, is currently a Head of Merchant Customer Service at 得物App. Jacky Ruan brings experience from previous roles at Fordeal, 拼多多, 阿里巴巴 and 简柏特. Jacky Ruan holds a 2010 - 2013 Master of Business Administration (M.B.A.) in Business Adminstration @ Guangdong University of Foreign Studies. With a robust skill set that includes Leadership, Management, Customer Contact, Banking, Vendor Management and more. Jacky Ruan has 2 emails on RocketReach.
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