Jackie Gray Email & Phone Number
Vice President - Global Delivery @ U.S. Bank
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Jackie Gray Location
- Roaring Gap, NC, US
Jackie Gray Work
- Vice President - Global Delivery @ (December 2008 - Present)
- Global Service Delivery Manager @ (March 2005 - December 2008)
- AVP (Call Center) @ (July 2003 - March 2005)
- Director @ (April 1991 - November 2002)
- VP - Channel Management @ (January 2000 - July 2001)
Jackie Gray Education
- University of Texas at Tyler
BBA
- Nova Southeastern University
MBA
Jackie Gray Skills
- BPO
- Banking
- Business Analysis
- Business Process Improvement
- CRM
- Call Center
- Call Centers
- Coaching
- Contact Center Management
- Contact Center Operations
- Contact Centers
- Credit Cards
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Support
- Financial Services
- Inbound
- Inbound Marketing
- Leadership
- Leadership Development
- Management
- Offshore Operations
- Offshoring
- Operations Management
- Outsourcing
- Performance Management
- Prepaid Cards
- Process Improvement
- Process Migration
- Process Redesign
- Program Management
- Project Management
- Recruiting
- Relationship Management
- Risk Management
- Sales
- Service Delivery
- Service-Level Agreements (SLA)
- Start-ups
- Strategy
- Team Building
- Training
- Vendor Management
- Workforce Management
- Account Management
- Start Ups
- Public Speaking
- Microsoft Office
- Marketing
- Operations
Jackie Gray Summary
- Jackie Gray, based in Roaring Gap, NC, US, is currently a Vice President - Global Delivery at US Bank. Jackie Gray brings experience from previous roles at JPMorgan Chase and Charles Schwab. Jackie Gray holds a BBA @ University of Texas at Tyler. With a robust skill set that includes BPO, Banking, Business Analysis, Business Process Improvement, CRM and more. Jackie Gray has 4 emails and 3 mobile phone numbers on RocketReach.
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