Jack Reid Email & Phone Number
Vice President Technical Support and Education @ Accela
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Jack Reid Location
- Provo, UT, US
Jack Reid Work
- 2019 -now Vice President Technical Support and Education @
- 2017 -2019 Vice President Technical Support @
- 2015 -2016 Vice President, Global Technical Support @
- 2013 -2015 Senior Director, Global Customer Care and Technical Support @
- 2009 -2013 Senior Manager, Global Enterprise Customer Success @
- 2004 -2009 Senior Director, Worldwide Engineering Services and Client Care @ Omniture (acquired by Adobe)
- 2003 -2004 Senior Engineer @
- 1999 -2003 Director of New Media @ Pulitzer Inc
- 1998 -1999 Software Engineer @ OpenMarket
- 1996 -1998 Software Engineer @ TRW
Jack Reid Education
- Brigham Young University Marriott School of Business
MBA
2001-2003 - Brigham Young University
BS (Computer Science)
1992-1996
Jack Reid Skills
- SaaS
- Cross-functional Team Leadership
- Web Analytics
- Analytics
- Start-ups
- Omniture
- Cloud Computing
- Business Strategy
- Enterprise Software
- Team Leadership
- Web Development
- Process Improvement
- Product Management
- Strategy
- Cloud-based
- Customer Success
- Customer Experience
- Customer Advocacy
- Account Management
- Performance Management
- Software Development
- Contact Centers
- P&L Management
- client services
- Change Management
- Professional Services
- Technical Support
- Training
- Big Data
- Social Media
- Collaborative Leadership
- Microsoft Excel
- PHP
- MySQL
- Acquisition Integration
- Relationship Management
- 24/7 Operations
- Operations Management
- Strategic Partnerships
- Digital Marketing
- Leadership
- Management
- Agile Methodologies
- Lead Generation
- CRM
- Email Marketing
- Go-to-market Strategy
- Integration
- Business Operations
- Start Ups
- Cloud Based
- Cross Functional Team Leadership
- Go to Market Strategy
Jack Reid Summary
- Jack Reid, based in Provo, UT, US, is currently a Vice President Technical Support and Education at Accela. Jack Reid brings experience from previous roles at Domo, Inc., InsideSales.com, Cornerstone OnDemand and Adobe. Jack Reid holds a 2001 - 2003 MBA @ Brigham Young University Marriott School of Business. With a robust skill set that includes SaaS, Cross-functional Team Leadership, Web Analytics, Analytics, Start-ups and more. Jack Reid has 2 emails and 2 mobile phone numbers on RocketReach.
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