2019 -2019 LevelUp and Agency Senior Support Team Lead @
2017 -2019 LevelUp Senior Support @
2015 -2017 Client Engagement Manager @
2013 -2017 Customer Experience and Digital Content Associate @
2004 -2013 Marketing Representative @
2009 -2013 Financial Analyst @
2012 -2012 Business Operations Intern @
2010 -2011 Event Day Intern @ 94x50 Marketing Agency
2011 -2011 Game Day Events Intern @ Cotuit Kettleers
Jack Carroll Education
Boston University - School of Management
Bachelor of Science (Business Administration; Marketing and Law)
2009-2013
University College Dublin
Dublin Management Internship Program
2012-2012
Jack Carroll Skills
Resource Allocation
Easily Adaptable
Teamwork
Team Management
Ticketing Systems
Customer Service
Google Sheets
Google Docs
Product Support
Amazon Redshift
Python (Programming Language)
Service-Level Agreements (SLA)
Customer Satisfaction
SQL
Written Communication
Problem Solving
Communication
Analytical Skills
Android
iOS
Social Media
Event Management
Digital Marketing
Blogging
Customer Experience
Microsoft Office
SEO
Research
Content Marketing
Market Research
Content Strategy
Marketing Communications
WordPress
Marketing Strategy
Social Media Marketing
InDesign
Web Content
Link Building
Databases
Sales Conversion
Facebook
Marketing
Customer Support
HTML
Customer Engagement
Leadership
Rectrac
Advertising
Peachtree
SPSS
Jack Carroll Summary
Jack Carroll, based in Arlington, MA, US, is currently a Manager 1, Technical Support Engineering at Datadog. Jack Carroll brings experience from previous roles at IgnitePOST and Grubhub. Jack Carroll holds a 2009 - 2013 Bachelor of Science in Business Administration; Marketing and Law @ Boston University - School of Management. With a robust skill set that includes Resource Allocation, Easily Adaptable, Teamwork, Team Management, Ticketing Systems and more. Jack Carroll has 2 emails and 3 mobile phone numbers on RocketReach.
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