Ivan Samchuk Email
Director of Digital Customer Service @ ASVIO Bank
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Ivan Samchuk Location
- Kyiv, UA
Ivan Samchuk Work
- 2023 -now Director of Digital Customer Service @
- 2023 -now Head of Contact Center @
- 2016 -2023 Chief Operating Officer @
- 2016 -2016 Chief Operating Officer @
- 2016 -2016 Chief Operating Officer @
- 2015 -2016 Head of Retail @
- 2014 -2015 Head of implementation of the Contact Center project @
- 2014 -2014 Head of Contact Center project @ Doc.ua
- 2014 -2014 Head of Contact Center project @
- 2013 -2014 Head of Contact Center @ PJSC "Gorspravka"
- 2012 -2013 Head of Regional Department @
- 2011 -2012 Head of Incoming Calls Service Department @
- 2006 -2011 Head of service Call Center @
Ivan Samchuk Education
- National Technical University of Ukraine Kiev Polytechnic Institute 2002-2007
Ivan Samchuk Skills
- Telecommunications
- Contact Centers
- Call Centers
- Call Center
- Contact Center Operations
- Project Management
- Call center start-up
- Team Management
- Team Leadership
- CRM
- Contact Center Management
- VoIP
- Project Planning
- Call Center Development
- Business Process
- Customer Service
- Customer Satisfaction
- Cisco Technologies
- Banking
- Vendor Management
- Risk Management
- Credit
- Inbound Marketing
- Management
- Internet Services
- Broadband
- Microsoft Excel
- Blackberry
- Football
- Business Strategy
- Operations Management
- Call Center Administration
- Account Management
- Start-ups
- Retail
- Start Ups
Ivan Samchuk Summary
- Ivan Samchuk, based in Kyiv, UA, is currently a Director of Digital Customer Service at ASVIO Bank. Ivan Samchuk brings experience from previous roles at AMO FINTECH, BIRD SERVICE COMPANY, bodo and ТОВ "НоваПей". Ivan Samchuk holds a 2002 - 2007 National Technical University of Ukraine Kiev Polytechnic Institute. With a robust skill set that includes Telecommunications, Contact Centers, Call Centers, Call Center, Contact Center Operations and more. Ivan Samchuk has 2 emails on RocketReach.
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