Ivan Samchuk Email
Director of Digital Customer Service @ ASVIO Bank
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Ivan Samchuk Location
- Kyiv, UA
Ivan Samchuk Work
- Director of Digital Customer Service @ (June 2023 - Present)
- Head of Contact Center @ (June 2023 - Present)
- Chief Operating Officer @ (December 2016 - June 2023)
- Chief Operating Officer @ (August 2016 - December 2016)
- Chief Operating Officer @ (March 2016 - July 2016)
- Head of Retail @ (April 2015 - March 2016)
- Head of implementation of the Contact Center project @ (April 2014 - April 2015)
- Head of Contact Center project @ (January 2014 - April 2014)
- Head of Contact Center project @ (January 2014 - April 2014)
- Head of Contact Center @ PJSC "Gorspravka" (July 2013 - January 2014)
- Head of Regional Department @ (March 2012 - July 2013)
- Head of Incoming Calls Service Department @ (January 2011 - March 2012)
- Head of service Call Center @ (December 2006 - January 2011)
Ivan Samchuk Education
- National Technical University of Ukraine Kiev Polytechnic Institute 2002-2007
Ivan Samchuk Skills
- Telecommunications
- Contact Centers
- Call Centers
- Call Center
- Contact Center Operations
- Project Management
- Call center start-up
- Team Management
- Team Leadership
- CRM
- Contact Center Management
- VoIP
- Project Planning
- Call Center Development
- Business Process
- Customer Service
- Customer Satisfaction
- Cisco Technologies
- Banking
- Vendor Management
- Risk Management
- Credit
- Inbound Marketing
- Management
- Internet Services
- Broadband
- Microsoft Excel
- Blackberry
- Football
- Business Strategy
- Operations Management
- Call Center Administration
- Account Management
- Start-ups
- Retail
- Start Ups
Ivan Samchuk Summary
- Ivan Samchuk, based in Kyiv, UA, is currently a Director of Digital Customer Service at ASVIO Bank. Ivan Samchuk brings experience from previous roles at AMO FINTECH, BIRD SERVICE COMPANY, bodo and ТОВ "НоваПей". Ivan Samchuk holds a 2002 - 2007 National Technical University of Ukraine Kiev Polytechnic Institute. With a robust skill set that includes Telecommunications, Contact Centers, Call Centers, Call Center, Contact Center Operations and more. Ivan Samchuk has 2 emails on RocketReach.
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