Ivan Jimenez Email & Phone Number
Major Incident Manager @ American Express Global Business Travel
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Ivan Jimenez Location
- Scottsdale, AZ, US
Ivan Jimenez Work
- Major Incident Manager @ (January 2020 - Present)
- Account Service Manager Specialist Advisor @ (March 2017 - January 2020)
- Account Service Management Advisor @ (November 2016 - January 2020)
- Account Service Management Advisor @ (May 2013 - January 2020)
- Account Service Manager Sr. Analyst @ (May 2012 - May 2013)
- Client Technical Support Specialist (Service Desk Supervisor) @ (April 2011 - May 2012)
- Learning and Develepment Analyst (Service Desk Trainer) @ (June 2010 - April 2011)
- Client Tech Support Associate, Tenet Healthcare @ (August 2008 - June 2010)
Ivan Jimenez Skills
- Sla
- IT Service Management
- Incident Management
- ITIL
- Service Management
- Service Delivery
- Team Leadership
- Management
- Service Desk
- Leadership
- Public Speaking
- Account Management
- SQL
- IT Strategy
- Project Management
- ITIL Certified
- IT Operations
- Disaster Recovery
- Technical Support
- Data Center
- IT Management
Ivan Jimenez Summary
- Ivan Jimenez, based in Scottsdale, AZ, US, is currently a Major Incident Manager at American Express Global Business Travel. Ivan Jimenez brings experience from previous roles at NTT DATA Services and Dell Technologies. With a robust skill set that includes Sla, IT Service Management, Incident Management, ITIL, Service Management and more. Ivan Jimenez has 1 emails and 1 mobile phone numbers on RocketReach.
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