Ivan Jimenez Email & Phone Number
Major Incident Manager @ American Express Global Business Travel
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Ivan Jimenez Location
- Scottsdale, AZ, US
Ivan Jimenez Work
- 2020 -now Major Incident Manager @
- 2017 -2020 Account Service Manager Specialist Advisor @
- 2016 -2020 Account Service Management Advisor @
- 2013 -2020 Account Service Management Advisor @
- 2012 -2013 Account Service Manager Sr. Analyst @
- 2011 -2012 Client Technical Support Specialist (Service Desk Supervisor) @
- 2010 -2011 Learning and Develepment Analyst (Service Desk Trainer) @
- 2008 -2010 Client Tech Support Associate, Tenet Healthcare @
Ivan Jimenez Skills
- Sla
- IT Service Management
- Incident Management
- ITIL
- Service Management
- Service Delivery
- Team Leadership
- Management
- Service Desk
- Leadership
- Public Speaking
- Account Management
- SQL
- IT Strategy
- Project Management
- ITIL Certified
- IT Operations
- Disaster Recovery
- Technical Support
- Data Center
- IT Management
Ivan Jimenez Summary
- Ivan Jimenez, based in Scottsdale, AZ, US, is currently a Major Incident Manager at American Express Global Business Travel. Ivan Jimenez brings experience from previous roles at NTT DATA Services and Dell Technologies. With a robust skill set that includes Sla, IT Service Management, Incident Management, ITIL, Service Management and more. Ivan Jimenez has 1 emails and 1 mobile phone numbers on RocketReach.
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