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Ivan Acevedo Location
Mexico City, Mexico
Ivan Acevedo Work
CX and Customer Enablement Manager @ (June 2024 - Present)
Senior workforce Leader @ American Express Travel & Lifestyle Services Mexico (August 2011 - August 2015)
Workforce and Capacity Planning @ (August 2022 - Present)
Senior Manager WFM @ (March 2017 - August 2022)
Workforce and Outsourcer Manager Mexico and Colombia @ (September 2015 - March 2017)
Team Leader Workforce Planning @ (September 2008 - August 2011)
Ivan Acevedo Skills
Workforce Management
IEX
Produccion
Persuasiva
Customer Service
Project Planning
Ivan Acevedo Summary
Ivan Acevedo, based in Mexico City, Mexico, is currently a CX and Customer Enablement Manager at Konfío. Ivan Acevedo brings experience from previous roles at American Express Travel & Lifestyle Services Mexico, Konfío, BBVA Bancomer and Nestlé Nespresso SA. With a robust skill set that includes Workforce Management, IEX, Produccion, Persuasiva, Customer Service and more. Ivan Acevedo has 1 emails on RocketReach.
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