Socorro Ramirez Email
VP Customer Experience, Back Office and Payments Operations @ Konfío
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Socorro Ramirez Location
- Mexico City, CDMX, MX
Socorro Ramirez Work
- VP Customer Experience, Back Office and Payments Operations @ (May 2025 - Present)
- CX and Enablement Operations Sr Director @ (August 2022 - June 2024)
- Directora de Servicio y Experiencia del Cliente TDC TotalPlay @ (April 2022 - August 2022)
- Directora de Desarrollo de Negocio @ (January 2022 - March 2022)
- Directora Estrategia y control CCC @ (January 2017 - October 2020)
- Directora Operaciones Contact Center @ (April 2015 - January 2017)
- Directora Servicio a Clientes @ Seguros BBVA Bancomer (March 2011 - April 2015)
- Directora Servicio a Clientes @ Scotiabank (October 2003 - October 2010)
- Sitel de Mexico @ Grupo CIE (March 2000 - September 2003)
Socorro Ramirez Education
- Universidad Anáhuac del Sur, A.C.
(Maestria en mercadotecnia Integral)
2013-2016 - Facultad de Ciencias Politicas y Sociales UNAM
Ciencias de la comunicación (Ciencias de la comunicación)
Socorro Ramirez Skills
- Liderazgo de equipos
- Trabajo en equipo
- Banca minorista
- Liderazgo
- Customer Service
- Banca
Socorro Ramirez Summary
- Socorro Ramirez, based in Mexico City, CDMX, MX, is currently a VP Customer Experience, Back Office and Payments Operations at Konfío. Socorro Ramirez brings experience from previous roles at Konfío, Totalplay, GRUPO CONCENTRA and BBVA en México. Socorro Ramirez holds a 2013 - 2016 Universidad Anáhuac del Sur, A.C.. With a robust skill set that includes Liderazgo de equipos, Trabajo en equipo, Banca minorista, Liderazgo, Customer Service and more. Socorro Ramirez has 2 emails on RocketReach.
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