Epic IT | Managed AI, IT and Cybersecurity for the Australian mid-market | Perth · Brisbane · Sydney
We keep 100+ Australian businesses running. Securely, reliably, without the drama.
Epic IT is an Australian MSP, MSSP and AI services firm headquartered in Perth with offices in Brisbane and Sydney. Microsoft Solutions Partner. CRN Fast50 recognised. Most IT problems are process problems. We fix both.
What we actually do:
Managed AI. Australia's first AI-led MSP. We deploy and govern Anthropic Claude, ChatGPT and Microsoft Copilot across your Microsoft 365 and business systems, with governance, shadow AI discovery and audit trails from day one. We also build custom AI agents for workflows off-the-shelf tools can't handle.
Managed IT. End-to-end environments. Endpoints, cloud, infrastructure, helpdesk. So your team can focus on their actual jobs.
Managed Cybersecurity. Structured frameworks (Essential 8, SMB1001, Further Five) rather than selling fear.
AI in Australian workplaces:
Shadow AI is the biggest unmanaged risk in most workplaces. Staff use ChatGPT and Copilot whether IT knows or not. We help businesses deploy AI safely with the governance, access controls and audit trails Australian compliance needs. AI you can actually use, not just policies you write.
Cybersecurity that's specific to Australia:
We align to ACSC Essential 8 maturity models across all eight pillars, properly. We also run vulnerability programs, incident response aligned to Australian privacy law, and security awareness training that doesn't put people to sleep.
Why businesses stick with us:
We're not the cheapest MSP in Australia. We're the one that picks up the phone, knows your environment, and doesn't hide behind ticket queues. Most of our clients have been with us for years. That's the bit we're proudest of.
100% Australian owned. Australian-led service delivery.
📍 Perth · Brisbane · Sydney
🌐 epicit.com.au
At Agile IT Solutions, we specialise in transforming businesses through innovative technology and strategic IT solutions. With over 17 years of experience, we have established ourselves as a trusted partner for companies looking to leverage AI, automation, and cloud computing to enhance productivity and drive growth.
Services:
Microsoft Solutions:
We provide comprehensive Microsoft 365 services to create a modern workplace that boosts collaboration and efficiency.
Cloud Migrations:
Our expertise in cloud technology helps businesses transition from traditional on- systems to scalable cloud-based solutions.
AI and Automation:
We implement AI-driven tools such as Microsoft CoPilot and develop custom chatbots to streamline business processes and improve customer engagement.
Business Process Improvement:
Our consultative approach focuses on solving the root causes of operational challenges, ensuring long-term success.
Cloud-Based Phone Solutions: We help businesses upgrade from traditional phone systems to advanced cloud-based communications, enhancing flexibility and reducing costs.
Why Choose Agile IT Solutions for Your Business?
Client-Centric Approach:
We work closely with our clients as part of their team, ensuring we understand their unique needs and deliver tailored solutions. Our goal is to be responsive and provide the right solutions, not just quick fixes.
Proven Expertise:
With decades of experience in the IT industry, we have the knowledge and skills to handle complex projects and deliver exceptional results.
Innovative Technology:
We stay at the forefront of technology trends to provide our clients with cutting-edge solutions that future-proof their business.
Comprehensive Support:
Our dedicated team offers continuous support and maintenance, ensuring your IT infrastructure remains secure and efficient.
Connect with us to discover how Agile IT Solutions can help your business thrive in the digital age. Together, we can achieve more.
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