The iTSM Group consists of iTSM Consulting GmbH, founded in 2000, as the parent company, and its wholly-owned subsidiaries iTSM-Solutions GmbH, iTSM Trusted Quality GmbH, Trusted Quality GmbH in Austria, Softpoint Trusted Quality GmbH in Austria, Trusted Quality Switzerland GmbH, Trusted-Quality-srl in Romania, Trusted Quality B.V. in the Netherlands and Pragmatix GmbH. All units of the iTSM Group master the essential impact dimensions of digitization and bundle them into a holistic positive service experience in order to increase customer satisfaction, enable differentiation in the service experience and optimize service costs. iTSM Consulting GmbH is headquartered in Bodenheim near Frankfurt am Main. The iTSM Group guarantees the complete mastery of all requirements related to the provision and management of services and service processes in your company. iTSM stands for an Inspiring and Tailored Service Mastery.
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iTSM Group Questions
The iTSM Group annual revenue was $4 million in 2026.
Siegfried Riedel is the CEO of iTSM Group.
130 people are employed at iTSM Group.
iTSM Group is based in Bodenheim, Rheinland-Pfalz.
The NAICS codes for iTSM Group are [81, 811].
The SIC codes for iTSM Group are [73, 737].
Top iTSM Group Employees
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45+
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Christian Rauch
Managing Partner, COO at iTSM Group
Bamberg, BY, DE1 -
Stephan Förster
Vice President Sales ServiceNow DACH at iTSM Group
Zirndorf, BY, DE -
25+
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Helmut Schoenherr
Partner, Strategic Business at iTSM Group
Steinen, SZ, CH25+ -
Tom Flipse
Vice President Capability Development and Culture at iTSM Group
Gendringen, GE, NL31 -
Peter Schmiedel
Managing Consultant at iTSM Group
Bonheiden, Flanders, Belgium23 -
Patricia Peyre
Head of Marketing at iTSM Group
Oppenheim, RP, DE1 -
Sebastian Biebl
Geschäftsführer at iTSM Group
Limburg, HE, DE11
