itel is an award-winning international customer experience partner with on-premise and work-at-home operations across the Caribbean, Latin America, U.S., and Canada. itel's geo-diverse delivery platform and customized solutions provide the flexibility and responsiveness clients need to manage CX effectively in the new economy. We are true partners who invest in our people and empower our team to co-innovate - helping clients to solve problems and seize opportunities. Our bilingual end-to-end Inbound & Outbound, Voice and Non-voice customer experience management solutions are carefully crafted to meet industry- and business-specific needs. Using technology-enabled human touch across the customer journey, every interaction is a fresh beginning.
| Website | http://www.itelinternational.com |
| Revenue | $1.5 billion |
| Employees | 174 (0 on RocketReach) |
| Founded | 2012 |
| Industry | Outsourcing/Offshoring |
| Keywords | Customer Experience, Customer Service, Outsourcing, Nearshore, Offshore, Call Center, Contact Center, Customer Support, Technical Support, Bpo, Business Process Outsourcing, It Services, Global Services, Omnichannel, Multichannel, Work At Home, Remote Work, Customer Interaction, Help Desk, Consulting |
| Competitors | Teleperformance, Concentrix, Alorica, Sitel UK & Ireland, Sykes El Salvador, Genpact, TTEC, HGS HEALTHCARE, LLC, Infinity Contact, CVS Health +38 more (view full list) |
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The itelCX annual revenue was $1.5 billion in 2026.
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