Techmate is a leading provider of on-demand, on-site IT support designed to enhance the capabilities of corporate IT teams, especially in distributed and satellite office environments.
Through our proprietary SaaS-enabled platform, we can quickly deploy one or more of our 5,000+ highly vetted, Techmate managed, IT professionals across the U.S., Canada, the United Kingdom and Europe. Each engagement is supervised by our in-house Team of Regional IT Leaders ensuring timely, cost-effective, and high-quality technical assistance and successful outcomes for our clients.
By seamlessly integrating into existing IT operations, Techmate helps organizations reduce overhead, improve response times, and maintain a unified, efficient IT infrastructure across multiple locations while ensuring the highest levels of network performance, end-user productivity and overall support satisfaction.
Some of our support services include:
* Overflow help desk and desktop support
* A/V and multimedia setup and troubleshooting
* Onsite employee onboarding and offboarding processes
* Hardware support including swap-outs, refreshes/upgrades, and repairs
* Managing office relocations, infrastructure updates, and system upgrades
* Project-Based Work including desktop reimaging and infrastructure refreshes
* Desktop support including troubleshooting, software installation, and maintenance
* Regular on-site visits to keep IT systems and users up-to-date and running smoothly
ComputerCare's reputation for excellence in apparel software solutions and customer service is well-earned. CAMS (ComputerCare’s Apparel Management System) is easy to install, simple to use, tested, proven, competitively priced, designed to meet requirements of apparel and accessory manufacturers/importers.
Comprehensive, integrated modules including PLM, ERP, SCM, EDI, WMS, and Financial Management, operate in a real time environment, functioning alone or as a part of a total system, and support multi-companies, multi-divisions and/or multi-locations.
CAMS combines with off-the-shelf software to provide graphics, queries, reports, file transfers, e-mail, remote communications and e-commerce.
We take pride in our knowledge of the apparel industry, ability to deliver on time, within budget. Our staff is skilled in all aspects of apparel/accessory manufacturing and distribution, software development, system design and implementation.
On-going research and development keeps us abreast of rapidly evolving technology to provide our clients a smooth path to future systems, enabling them to keep ahead of their retail partners' trading requirements.
Visit us online - www.computercare.com, or call today for more information - 800.248.0122