Techmate Information

Techmate is a leading provider of on-demand, on-site IT support designed to enhance the capabilities of corporate IT teams, especially in distributed and satellite office environments. Through our proprietary SaaS-enabled platform, we can quickly deploy one or more of our 5,000+ highly vetted, Techmate managed, IT professionals across the U.S., Canada, the United Kingdom and Europe. Each engagement is supervised by our in-house Team of Regional IT Leaders ensuring timely, cost-effective, and high-quality technical assistance and successful outcomes for our clients. By seamlessly integrating into existing IT operations, Techmate helps organizations reduce overhead, improve response times, and maintain a unified, efficient IT infrastructure across multiple locations while ensuring the highest levels of network performance, end-user productivity and overall support satisfaction. Some of our support services include: * Overflow help desk and desktop support * A/V and multimedia setup and troubleshooting * Onsite employee onboarding and offboarding processes * Hardware support including swap-outs, refreshes/upgrades, and repairs * Managing office relocations, infrastructure updates, and system upgrades * Project-Based Work including desktop reimaging and infrastructure refreshes * Desktop support including troubleshooting, software installation, and maintenance * Regular on-site visits to keep IT systems and users up-to-date and running smoothly