Issac Thomas Email & Phone Number
General Manager - Customer Care @ Globacom
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Issac Thomas Location
- Lagos, Nigeria
Issac Thomas Work
- 2010 -now General Manager - Customer Care @
- 2005 -2010 General Manager - Customer Services @
- 1996 -2005 Senior Manger- Customer Services @
- 1992 -1996 Regional Head- Software Training @ Universal Institute of Information Technology
Issac Thomas Education
- Manipal Institute of Technology
MBA (Systems & Marketing)
1990-1992 - Mahatma Gandhi University
Bsc (Science)
1988-1990
Issac Thomas Skills
- Customer Relations
- Call Center
- Team Building
- Billing
- Customer Retention
- Provisioning
- Customer Service
- Telecommunications
- Process Automation
- Strategic Planning
- Budgeting
- Negotiation
- Customer Satisfaction
- Problem Solving
- Coaching
- Billing Systems
- Vendor Management
- GSM
- Business Analysis
- Customer Experience
- Team Management
- People Management
- Service Delivery
- Team Leadership
- VAS
- BSS
- 2G
- Call Centers
- Customer Lifecycle Management
- Management
- Strategy
- Customer Relationship Management (CRM)
- Leadership
- Customer Relationship Management Crm
- Business Development
- Microsoft Office
- JavaScript
- Software Development
- Customer Relationship Management
Issac Thomas Summary
- Issac Thomas, based in Lagos, Nigeria, is currently a General Manager - Customer Care at Globacom. Issac Thomas brings experience from previous roles at Vodafone Idea Limited, Vodafone (BPL Mobile) and Universal Institute of Information Technology. Issac Thomas holds a 1990 - 1992 MBA in Systems & Marketing @ Manipal Institute of Technology. With a robust skill set that includes Customer Relations, Call Center, Team Building, Billing, Customer Retention and more. Issac Thomas has 2 emails and 1 mobile phone numbers on RocketReach.
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