Irish Ann Email
Sr Technical Engineer - Japanese Speaker @ Genesys
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Irish Ann Location
- Manila, Philippines
Irish Ann Work
- Sr Technical Engineer - Japanese Speaker @ (October 2023 - Present)
- Team Lead, Limitless Customer Care Genesys Cloud Practise @ Limitless Connect (September 2022 - October 2023)
- Senior Technical Support Engineer @ (January 2018 - September 2022)
- Technical Support Engineer @ (January 2018 - January 2018)
- Bilingual Customer Care @ ALTA Resources (October 2014 - December 2016)
- Bilingual SAP L1 Specialist @ HP Philippines (April 2014 - June 2014)
- CCA @ (March 2011 - January 2014)
- Call Center Agent @ Aegis People Support (August 2010 - March 2011)
- Online Dealer @ Ifafa Tech (July 2010 - November 2010)
- Store Manager @ Manga Kissa 10 (February 2008 - June 2009)
- Japanese Interpreter @ Nidec Subic Philippines Corp. (August 2008 - January 2009)
- Japanese Interpreter @ NiDec Subic Philippines (January 2008 - January 2009)
Irish Ann Education
- MACTRA 1999-2000
- MACTRA
Vocational in Computer Secretary (Comouter Secretary)
1999-2000
Irish Ann Skills
- Bilingual-Japanese
- Call Center
- Call Centers
- Computer Literate
- Contact Centers
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Data Entry
- Employee Relations
- English
- Event Management
- Excel
- Genesys Cloud CX
- JLPT Level 3
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- Online Marketing
- Performance Management
- Planning
- PowerPoint
- Problem Solving
- Public Relations
- Recruiting
- Research
- Scheduling
- Talent Acquisition
- Team Management
- Teamwork
- Telemarketing
- Time Management
- Training
- Windows
- Word
- Writing
Irish Ann Summary
- Irish Ann, based in Metro Manila, Philippines, is currently a Sr Technical Engineer - Japanese Speaker at Genesys. Irish Ann brings experience from previous roles at Limitless Connect, Genesys and ALTA Resources. Irish Ann holds a 1999 - 2000 MACTRA. With a robust skill set that includes Bilingual-Japanese, Call Center, Call Centers, Computer Literate, Contact Centers and more. Irish Ann has 3 emails on RocketReach.
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